ASTRA Learning Platform

ASTRA Learning Platform
The ASTRA Learning Platform is an LXP (Learning Experience Platform)-based learning platform provided by IMAXSOFT.

It offers a learning portal designed for various education and learning needs within educational institutions.

Both instructors and students can engage in various interactions through their personal smart devices.


Key Features

● Persona Scenario-Based UI/UX
User-friendly interface and personalized teaching and learning tools based on persona scenarios.
Access all PC functions directly through the mobile app.
Quickly navigate and check the necessary information tailored to the user.

● Interaction
Push notifications for new class activities, responses to questions, pending submissions with approaching deadlines, etc.
Consolidated view of tasks, notifications, questions, files, announcements, and more.
Class content by week, including video lectures, live lectures, assignments, exams, and more, all in one place.

● Stability
Optimized data response speed ensures fast interaction.


Service Access Permissions

● Optional Permissions
Notifications: For alerts related to class activities, announcements, messages, etc.
Camera: For capturing photos and videos when attaching files to posts and scanning QR codes.
Microphone: For recording videos when attaching files to posts.
Storage (Photos/Media/Files): For attaching files to posts or downloading attachments.
Biometric Information: For screen lock and two-factor authentication.
Optional permissions are required only when using the corresponding functions. Other features of the service remain accessible without granting these permissions.


Troubleshooting

● Connection Issues
Check if you can access your institution’s website. If the website is inaccessible, it may indicate issues with the institution's servers, network, or other equipment, which may also affect ASTRA.

● Login Issues
ASTRA utilizes the login module provided by the educational institution to verify login credentials.
If you have forgotten your password, please use the password recovery option on your institution's portal system.

● Bugs or Malfunctions
Report issues via the "Report Bugs and Malfunctions" option under the Settings tab in the ASTRA app.
Alternatively, contact us via phone (02-6241-2002) or email (imaxsoft.help@gmail.com) for assistance. Your feedback is invaluable in improving our service.