Basa Application

Looking for a reliable plumber, electrician, or cleaner in Zimbabwe? Need to book a ride to another city, or manage your rental properties from one place? Basa connects you with verified local service providers and streamlines your entire property and service experience—all from a single app.

FOR CLIENTS (Homeowners & Renters)
• Post Service Requests: Describe the job, set your budget, and upload photos. Whether it’s a leaking pipe or a full house clean, get the help you need.
• Receive & Compare Bids: Providers bid on your request. See their profiles, ratings, and quotes, then choose the best offer.
• Real-Time Job Tracking: Know exactly when a job is assigned, in progress, or completed. Rate your provider once the work is done.
• Ride Booking: Browse available city-to-city rides, book your seat, and track the journey in real time.
• Digital Wallet & Paynow: Top up your in-app wallet securely using Paynow and pay for services and fees directly.

FOR PROVIDERS (Service Professionals)
• Find Nearby Jobs: Geolocation shows service requests around you. Filter by category, distance, and budget to find the right work.
• Submit Bids: Offer your price, message the client, and set your estimated time to win the job.
• Manage Your Work: Once hired, communicate via in-app chat, and mark jobs as started or completed.
• Earn Money: Get paid directly to your wallet. Platform fees are small and transparent, with full transaction history available.
• Become a Ride Driver: Create ride offers between cities, manage passenger bookings, and track your trip status.

FOR PROPERTY MANAGERS
• Oversee Everything: Manage user accounts, verify provider identities (National ID & skills), and handle support tickets.
• Property & Tenant Management: Add properties and units, assign tenants, and track occupancy easily.
• Lease Documents: Upload and link lease agreements directly to specific tenants.
• Financial Oversight: View platform revenue, outstanding provider fees, and all wallet transactions in one dashboard.

KEY PLATFORM FEATURES
• In-App Chat: Clear communication between clients and providers for every job.
• Ratings & Reviews: Quality assurance through a transparent rating system after each completed job.
• Provider Verification: All providers must upload a National ID, verified by our admin, before accepting jobs.
• Push Notifications: Instant alerts for bids, job updates, ride confirmations, and payments.
• Accountability System: Provider wallets with outstanding debt beyond a threshold result in suspension, ensuring a committed, high-quality network.

Simplify your life, find work, or manage your business with Basa — Zimbabwe’s all-in-one service marketplace and property management platform. Download today and join thousands of users connecting and thriving in their communities.