BusinessChat.io

BusinessChat is a customer communication platform that puts your team’s shared inbox on iPhone.

Reply to customers on WhatsApp, Instagram, and website live chat from one shared inbox. Pick up conversations started by teammates, send approved WhatsApp message templates, share products from your catalog, and keep conversations moving wherever you are.

ONE SHARED TEAM INBOX
• Manage customer conversations across WhatsApp, Instagram, and website live chat
• Use custom views and filters to focus on the conversations that matter
• Assign conversations to teammates or teams
• Organize conversations with topics and search across your inbox

BUILT FOR REAL CONVERSATIONS
• Send approved WhatsApp message templates with variables
• Share products from your catalog without leaving the conversation
• Record and send voice notes
• Capture, edit, and send photos and videos
• Send and receive photos, videos, documents, locations, orders, and interactive messages

WORKS WHEREVER YOU ARE
• Access drafts and recent conversations from your device
• Queue messages when you are offline and send them when your connection returns
• See real-time delivery and read receipts

NEVER MISS A CUSTOMER
• Receive push notifications when customers reply
• Open the relevant conversation directly from a notification
• Choose which notifications you receive

FOR TEAMS AND AGENCIES
• Switch between workspaces without signing out
• Use the app in English or Arabic, including right-to-left layouts

BusinessChat requires an active BusinessChat account. Visit businesschat.io to create an account or contact our team.