CareAware Patient Flow

Capacity Management: EVS (Environmental Services) and Transport solution supports fast, easy and smart workflows for the EVS and Transport processes in CareAware Patient Flow. This solution provides the EVS or Transport worker the ability to manage their job queue, which results in a more efficient Transport process and optimizes Bed turnover.

• Automated job assignments are pushed to a Team member based on their zone assignments.
• Efficient Management of job assignments, including the ability to: Accept, Reject, Delay, Start, and Complete job assignments.
• Efficient Management of a Team Member's status: On Break, On Lunch, Unavailable, and Available.
• Notifications Management, including the ability to have the device chime/vibrate when a modification is made to an assigned job, a new job is assigned, or an existing job is unassigned. Notification type is dependent on device capability.
• The CareAware Patient Flow mobile design has been enhanced to enable the ability to view job details in context of the List page when the job is selected.
• Notification reminders will occur every 5 minutes, up to an 2 hours, until the mobile app is unlocked.
• The 5 minute notification reminder will be reset to 0 with each job change.
• If a job is Assigned and Accepted to a Personnel and then that Personnel updates their Availability Status to 'Unavailable', 'Break, or 'Lunch', the system will Undo Start the job and Unaccept the job.
• If a job is Assigned and Accepted by multiple Personnel and then one or many Personnel update their Availability Status to 'Unavailable', 'Break, or 'Lunch', the system will unassign the job from those Personnel that changed their Availability Status, but the job will stay Started and will remain Accepted for the Personnel that did not change their Availability status from 'Available'.
• The ability to Cancel a job from the mobile application now exists. This capability is permission based.