CEQUENS is made and published by Cequens. AppBrain is an independent app data site and isn't affiliated with Cequens. The app name, icon, screenshots and description belong to Cequens and are shown as published on the App Store.
AppBrain's verdict
- Last updated
- January 20, 2026
Rankings
App Store top chartsApp Store Rankings for CEQUENS
This app is not ranked
Competitors
Similar apps and more from CequensAlternatives to CEQUENS
Also available on Google Play
Releases
Updates seen on the App Store- Version
- 1.2.11
- Launched
- September 2025
No changelog data
User feedback
Ratings and reviews on the App StoreComments on CEQUENS for iOS
We don't have enough comments to show example comments. Please check back later.
Technology
Found in the app by AppBrain- Price
- Free
- App size
- 63.5 MB
- Content rating
- High
Technologies used by CEQUENS
About the app and developer
About CEQUENS
CEQUENS is a business app developed by Cequens.
What is the rating of CEQUENS?
CEQUENS has no ratings yet.
Is CEQUENS free?
CEQUENS is free. The app size is 63.53 MB. The latest version available is 1.2.11. The last update was on January 20, 2026.
What are the requirements for CEQUENS?
The app has a content rating of High Maturity. The app has been available on the App Store since September 2025.
Developer information for Cequens
Address:
Store listing
By Cequens, from the App Store
Screenshots by Cequens, from the the App Store listing
Description by Cequens Written by the developer, not by AppBrain. Click to read.
CEQUENS 1Box - Your Complete OCC Mobile Solution
Transform how you manage customer requests with CEQUENS 1Box, the comprehensive Omnichannel Contact Center (OCC) mobile app that unifies all customer communications into one powerful platform.
Complete OCC Platform in Your Pocket
CEQUENS 1Box brings enterprise-grade omnichannel contact center capabilities to your mobile device, enabling agents to manage, track, and resolve customer requests from anywhere. No more missed inquiries or delayed responses - handle every customer request professionally and efficiently.
Streamlined Request Management:
Unified Request Inbox - Manage all incoming customer requests from WhatsApp Business, Instagram Direct, Facebook Messenger, and web chat in one centralized location
Smart Request Routing - Automatically categorize and prioritize customer requests based on urgency, type, and channel
Request Tracking System - Monitor request status from initial contact to resolution with complete visibility
Multi-Channel Request Handling - Seamlessly manage customer requests across all digital channels without switching apps
Request History & Context - Access complete conversation history and customer context for informed request resolution
Core OCC Features:
Intelligent Request Distribution - AI-powered routing ensures requests reach the right agent instantly
Request Prioritization - Automatically identify and escalate urgent customer requests
Collaborative Request Resolution - Tag team members and collaborate on complex customer requests
Request Analytics - Track response times, resolution rates, and request patterns
Automated Request Responses - AI-suggested replies for common customer requests
Multi-Language Request Support - Handle customer requests in any language with built-in translation
Request Management Capabilities:
- Service Requests - Process customer service inquiries and support tickets
- Order Requests - Manage purchase inquiries, modifications, and cancellations
- Information Requests - Provide instant responses to product and service questions
- Complaint Management - Track and resolve customer complaints efficiently
- Appointment Requests - Schedule and manage customer appointments
- Technical Support Requests - Handle troubleshooting and technical assistance
Transform how you manage customer requests with CEQUENS 1Box, the comprehensive Omnichannel Contact Center (OCC) mobile app that unifies all customer communications into one powerful platform.
Complete OCC Platform in Your Pocket
CEQUENS 1Box brings enterprise-grade omnichannel contact center capabilities to your mobile device, enabling agents to manage, track, and resolve customer requests from anywhere. No more missed inquiries or delayed responses - handle every customer request professionally and efficiently.
Streamlined Request Management:
Unified Request Inbox - Manage all incoming customer requests from WhatsApp Business, Instagram Direct, Facebook Messenger, and web chat in one centralized location
Smart Request Routing - Automatically categorize and prioritize customer requests based on urgency, type, and channel
Request Tracking System - Monitor request status from initial contact to resolution with complete visibility
Multi-Channel Request Handling - Seamlessly manage customer requests across all digital channels without switching apps
Request History & Context - Access complete conversation history and customer context for informed request resolution
Core OCC Features:
Intelligent Request Distribution - AI-powered routing ensures requests reach the right agent instantly
Request Prioritization - Automatically identify and escalate urgent customer requests
Collaborative Request Resolution - Tag team members and collaborate on complex customer requests
Request Analytics - Track response times, resolution rates, and request patterns
Automated Request Responses - AI-suggested replies for common customer requests
Multi-Language Request Support - Handle customer requests in any language with built-in translation
Request Management Capabilities:
- Service Requests - Process customer service inquiries and support tickets
- Order Requests - Manage purchase inquiries, modifications, and cancellations
- Information Requests - Provide instant responses to product and service questions
- Complaint Management - Track and resolve customer complaints efficiently
- Appointment Requests - Schedule and manage customer appointments
- Technical Support Requests - Handle troubleshooting and technical assistance