Chatergy: Customer Chats

Chatergy is the mobile app for your company's CRM: every customer conversation in one place, even when you're away from your desk.

All channels together
• Viber and Telegram bots and company accounts
• Buyer messages from the Prom and Rozetka marketplaces
• One chat list with filters by channel, group, manager and unread

Working with customers
• Customer card: phone, counterparty, responsible manager, group and tags
• Replies, forwarding, reactions, pinned messages
• Send and view photos, videos, files and voice messages
• Reply templates for common questions
• Call a customer in one tap

Team
• Assign a responsible manager and hand chats over to colleagues
• See which managers replied and which chats are waiting

Notifications
• Push notifications for new messages, unread badge on the app icon
• Tap a notification to open the right chat

Analytics
• Handled and unanswered chats per manager
• Telephony: calls, missed calls, load by hour
• Reports on orders, sales, top products and gross profit

Comfortable
• 20 themes — your theme syncs with the web panel
• Light and dark themes, large text, landscape mode

Chatergy works with your company's CRM server: your administrator provides the server address and account. The app shows no ads and does not sell your data.