Chatterbell: Live Chat Inbox

Chatterbell is live chat for UK small businesses. Put a chat button on your website and answer every customer from one simple inbox, on your phone, tablet or computer.

This app is for businesses that use Chatterbell. Create a free account in the app or at chatterbell.com, add the chat button to your website in five minutes, and your customers can message you straight away. They don't need an app.

NEVER MISS A CUSTOMER
• A notification for every new chat, even when the app is closed
• Reply straight from the notification without opening the app
• A louder, time-sensitive alert when a customer asks for a person
• Reminders when someone has been waiting, and an email if nobody answers

ONE TIDY INBOX
• Every conversation in one place, with "Needs you", "Mine" and "Unassigned" views
• See which page a customer is on and what they're typing before they send it
• Saved replies, private notes for your team, assign and close chats
• Photos and files both ways

AI THAT KNOWS WHEN TO STOP
• AI answers the easy questions from your own website and notes: opening hours, prices, areas, bookings
• Every answer shows where it came from
• It hands the chat to a person when it isn't sure, and "talk to a person" is always one tap away

BUILT FOR SMALL TEAMS
• Invite your team and choose who's available
• Block a visitor who misuses your chat
• Weekly summary of your chats

PRIVATE AND LAWFUL
The chat button sets no cookies until a customer starts a chat. Your data is hosted in the UK and EU and never sold. Delete your account and your business's data at any time, right in the app.

PLANS
Chatterbell has a free plan, and new businesses get a free 14-day Starter trial. Starter, Team and Business plans are available in the app as monthly or yearly auto-renewable subscriptions. Payment is charged to your Apple ID when you confirm the purchase. A subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period, and your account is charged for the renewal within 24 hours before then. Manage or cancel your subscription in your Apple ID settings at any time.

Terms of Use: https://chatterbell.com/terms
Apple standard licence agreement (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Privacy Policy: https://chatterbell.com/privacy

Questions? hello@chatterbell.com