Chazt - AI Sales & Support

Chazt brings customer conversations into one shared business inbox. Use AI-assisted replies, automated workflows and team collaboration to manage enquiries, capture leads, handle orders and follow up with customers.

Built for small businesses, service providers, sales teams, support teams, online sellers, clinics and agencies, Chazt helps your team stay organised from the first enquiry to the next customer follow-up.

KEY FEATURES

Shared Business Inbox
Bring conversations from connected messaging and social channels into one workspace. View customer history and give your team shared visibility into ongoing enquiries.

AI Replies
Use your knowledge base, FAQs, product information and service details to answer routine customer questions. Provide a first response and hand conversations to a team member when support is needed.

Conversation Automation
Create guided journeys with flows, buttons, quick replies and structured questions for enquiries, bookings, support and follow-ups.

Leads and Customer Profiles
Capture customer details, organise contacts into segments, track lead status and keep notes, conversation history and follow-up actions together.

Orders and Payments
Collect order details, manage quantities and status, and share payment links through supported payment integrations.

Campaigns and Reminders
Send campaigns, announcements, appointment reminders, order updates and follow-ups to selected contacts through connected channels, subject to each channel's policies and permissions.

Team Collaboration
Assign conversations, transfer ownership, add internal notes and manage tickets so the right person can take over when needed.

Reports and Visibility
Track conversation volume, leads, response performance, engagement, orders, tickets and team activity.

CONNECTED CHANNELS
Chazt supports connections to WhatsApp, Instagram and Facebook Messenger. Available features depend on your connected accounts, configuration and the relevant platform's requirements.

INDEPENDENT PLATFORM
Chazt is developed by CBLU DIGITAL. It is not affiliated with, sponsored by or endorsed by WhatsApp, Instagram, Facebook or Meta. Third-party names identify supported integrations only and belong to their respective owners.