CloseCircle

A personal safety and security app, combining state-of-the-art tracking and monitoring technology with world class security expertise, including real time alerts – providing users with 24/7 VIP level protection, wherever they are in the world.

The service provides CloseCircle members with:

• In App SOS button – Send an SOS in a single tap, if you’re in need of immediate assistance.
• Instant Alerts – Location-relevant notifications about potential hazards within 50km radius.
• Monitor Developments – Keep track of events as they happen across more than 500 destinations
• Location Check – Family members can see your last known position and any active alerts nearby from any connected device.
• Pre-Departure – Get the full lowdown on your destination before you get on the plane.
• Proactive Advice – Receive calls from our experts advising on how to avoid danger you may not even be aware of

The App enables the security experts in CloseCircle’s Global Operations Centre to monitor users wherever they are. The service also comes with secure access to the CloseCircle portal which provides detailed global security information and analysis. Crucially, this online portal enables members with the family package to locate and track their members, wherever they are in the world, whatever the time of day.

In addition to the app and online features, CloseCircle members have access to our Global Operations Centre, staffed 24 hours a day, 7 days a week, 365 days a year by experienced security professionals. Members can contact us via phone, SMS or email to ask for pre-travel advice, guidance on what to do if something does go wrong, and in the event of an emergency, rapid response and where necessary, on the ground support to keep them safe.

Unlike other travel security services, CloseCircle operates in a proactive and pre-emptive way. Our Global Operations Centre is watching over all CloseCircle members 24/7 and if any member is caught within the impact radius of an incident, then the experts in the GOC will proactively contact that member to let know about the situation, check if they are ok and give them advice about how to stay away from the risks or get themselves out of danger. CloseCircle is aiming to be pre-emptive wherever possible and to actually warn members away from dangers that they may not even yet be aware of.

Should a member find themselves in an emergency they simply press the ‘SOS button’ in the app. Our Operations Centre will be notified straight away and begin the emergency response procedure, doing everything necessary to secure the member’s safety. In situations where there is an ongoing threat to life, CloseCircle will evacuate you and your family from overseas, all at no additional expense, as part of your CloseCircle membership.

Unlike other traveller tracking apps, tracking is based on significant location change and not on set tracking times. With this method of tracking, the device’s battery life is maintained far longer than with typical tracking solutions.