ConferWith

Confer With is a video commerce platform that allows retail teams to give real-time advice to customers on what to buy using live video shopping experiences.   

How live video shopping works 

Match: high value customers with members of your team in real-time 

Engage: engage online customers in a rich live video shopping experience 

Immerse: immerse customers by sharing images, videos and more. Your team can also suggest alternatives and add ons in a buy flow. 

Convert: convert more sales with our virtual shared basket that allows both the shopper and your team to add items to a virtual shopping basket 

Live video shopping key features

Two-way video: engage with customers as you would in store using two way video (customer can disable their camera)   

Search function: easily locate products via any meta product attributes  

Share and demonstrate: experts can share images, product descriptions videos and more with the customer   

Alternatives: suggest similar products that compliment the customer needs  

Add Ons: cross-sell items based on the core product to increase average order value  

Virtual shared basket: both the customer and expert can add or remove items in a virtual shared basket which is then pushed to checkout page  

Expert rebooking: organise follow up calls whilst on an active call with a customer  

Confer With is the ultimate in immersive conversational commerce, blending the best of online with the skills of retail to give the customer the ultimate virtual shopping experience.