Dealer Prospects

Dealer Prospects is brought to you by Titan Dealer Management Solutions, the world’s leading supplier of innovative automotive dealer software solutions.

Built specifically with the individual salesperson in mind, Dealer Prospects delivers real-time vehicle and customer information direct to the user, whilst simplifying the process of actioning tasks and capturing information on the go.

KEY BENEFITS

• Whether it is finding the odometer reading on a vehicle, or calling your next appointment on their mobile phone, it can all be done from the one device / location.
• With every action and conversation captured within the app, you and your team will always know where you’re at with your lead negotiations.
• Your prospects aren’t always available during standard work hours, so the app accommodates. Access all your prospect information and app functionality at anytime.
• Connecting your Dealer Prospects app to your Titan dealer management system enables you to have full access to all your lead management information - in real-time!
• Use existing voice-to-text functionality your mobile phone offers, by dictating all your interactions and information directly into the app; saving time, and minimising errors.
• Make a call, send a text or an email - all with just one click. The app connects your prospect contact information to your phone functions, then populates a log for your interaction.

MANAGING YOUR DAY

Dashboard – Simple visualisations of current performance can keep individual sales staff on track. Scroll through a range of graphs that cover the most important elements of a salesperson’s day; current active leads, won and lost leads, appointments, and many more.

Reminders – Whether you need to prepare a car for a test drive, or call that lead back to discuss a new model arriving in two weeks’ time. Set reminders when logging an interaction to ensure no lead is forgotten, and all preparations are ready when dealing with your prospect. Set the benchmark high on your dealership’s customer service levels.

Appointments – Book your lead in for an initial conversation, test drive, or contract signing – whatever the reason, track your day within the appointments area of your app. Like any other calendar appointment, you can reschedule, cancel, or mark as attended or as a no show – all updates providing vital KPI information for management reporting in real time.

Prospects (Active Leads) – A list of your working leads, this provides you with a filtered list of active leads that are allocated to you. See how many prospects you are currently working on, and if the number gets below a benchmark level, take action and look to reconnect with lost leads or request more leads from other sources.

Vehicles – Keeping up to date with how many available stocked vehicles you have at your disposal is just as important as your leads. This provides quick access to vehicle information, photos, days in stock, and so much more.

REPORTING

An extension of the mobile app, the Dealer Prospects website portal has an expansive library of business intelligence assets. Information covering all areas of lead management are covered, including active leads, lead activity, KPIs, won and lost leads, appointments and interactions. The range of included graphs (or widgets) offers management a visual representation of your dealer performance in real-time – ideal for day-to-day monitoring and reporting. Whilst designed for high level analysis, these reports can also be filtered further, and in some cases the data can be drilled down to the line item, providing detailed insights to overall performance levels.