DMC Pilot

DMC Pilot runs destination management companies. This app puts the parts of a program that happen away from the desk in your hand: the day's run of show, transfers, guest check-in, flights and the team chat.

Everything you do here is the same record your office works on. A guest checked in at the airport shows on the office board the moment you tap. There is no sync step and nothing to reconcile at the end of the day.

A DMC Pilot account is required. Your company adds you from DMC Pilot on the web, and the app signs in with the same email, password and permissions.

PROGRAMS AND THE DAY SHEET
The programs you are on, with the run of show laid out day by day in the program's time zone, plus the team, suppliers and events.

TRANSFERS
The day's transfer board: assign the transport supplier, approve and dispatch a run, cancel, and acknowledge a flight change.

GUEST CHECK-IN
Tick guests off the manifest as they arrive. If two people check in the same guest, the app handles it instead of silently overwriting one of them.

FLIGHTS
Arrivals and departures for the program, with live status and the local time at each end.

DISRUPTIONS
Raise an incident the moment something goes wrong, and stand it down afterward.

CHAT
Company channels, program channels and direct messages, kept on the phone so they open at once. Reply, forward, react, pin and search, with read receipts. Send voice notes, files, and photos and videos that are made smaller before they upload. A message written with no signal sends itself once you are back online.

DISPATCH AI
Ask a question about a program and get an answer drawn from your own records, with the same permission checks as on the web.

CLIENTS AND CONTACTS
The people behind each account, with key dates and one tap to call or email.

FILES
The company drive, your own files and each program's files, with previews, search and share links. Upload from the camera, your photos or the Files app.

TIME CLOCK
Staff and freelancers clock in and out of their shifts from their phone.

NOTIFICATIONS
Push notifications for mentions, direct messages and Dispatch answers. Muted conversations stay quiet.

YOUR COMPANY'S RULES APPLY
Roles and permissions set on the web apply here too. Someone who cannot edit transfers at the desk cannot edit them on the phone. Freelancers see only the programs they are assigned to. Some features depend on your company's plan and your role.

Questions or feedback: support@dmcpilot.com