Drag: AI Shared Inbox

Your team's inbox, with an AI teammate built in.

Drag is the AI shared inbox for teams on Gmail. support@, sales@, info@ and WhatsApp become shared boards your whole team works from, and Varley, Drag's AI, works right alongside you: sorting what matters, drafting replies and catching you up. Now it's all in your pocket.

No more missed emails. No more two people answering the same customer. No more "who's got this?" Every conversation has an owner, and everyone can see it.

MEET VARLEY, YOUR AI TEAMMATE
• "What needs me first?" Varley triages your board and tells you why
• Replies drafted from your help center and past conversations, ready in the reply bar. Tweak and send.
• Catch me up: any long thread summarized in seconds, for the whole team
• Ask Varley anything about your inbox. It does the legwork and asks before it acts.

INBOX ZERO, AS A TEAM
• Every team inbox in one place: Support, Sales, Billing, WhatsApp and your own
• Every stage at a glance: new, in progress, waiting on the customer
• Swipe left to archive, swipe right to snooze
• Assign, label, set due dates, change status or move a conversation in one tap
• My Work: everything assigned to you and waiting on your reply, in one list

BUILT FOR TEAMWORK
• Team chat and notes on every conversation, with @mentions. No more forwards and CCs.
• Shared drafts, so you see when a teammate is already replying
• Templates for the replies you send every day
• Full-screen replies that never lose your draft
• Photos, PDFs and videos open right in the app

NEVER MISS A THING
• Instant push notifications for new conversations, assignments and @mentions
• Badge counts, so you always know what's waiting
• Fast search and filters across every conversation
• Beautiful in light and dark mode

ONE INBOX, EVERYWHERE YOU WORK
Drag lives inside Gmail, on the web and on desktop, and plugs into the AI tools your team already uses, including ChatGPT and Claude. Sign in with Google and you're in. Your mail stays in Gmail, where it belongs.

TRUSTED BY TEAMS SINCE 2017
More than 240,000 people have used Drag, and teams rate it 4.7 out of 5 across 1,200+ reviews on G2.

Questions? We'd love to hear from you: support@dragapp.com