EASE - Cleaning services

Ease is a mobile application dedicated to clients seeking cleaning services for residential, commercial, and short-term rental properties. EASE stands out for its flexibility, security, intuitive interface, and unique features.

Accessibility: an intuitive user experience.

CLIENT PROFILE CREATION AND ADDRESS MANAGEMENT
• Account creation: Simple process for registration and login.
• Address management: Add residential, commercial, or short-term rental addresses.
• Information customization options (phone number, specific instructions).

BOOKING A CLEANING SERVICE
• Booking process: Step-by-step, from selecting the address to finalizing the booking.
• Service options: Basic options, plus specific extras for more thorough cleaning.
• Property types: Residential, commercial, short-term rental.

PROFESSIONAL SELECTION
• Filtering professionals by sector and availability.
• Selection criteria: Experience, ratings, services offered.
• Adding to favorites for easier future bookings.

INTEGRATED CHAT FOR COMMUNICATION
• Simplified communication between clients and workers for specific requests.

FEATURES FOR SHORT-TERM RENTAL CLIENTS
• Manual or automatic mode for bookings.
• Credit management in the integrated wallet for automated payment.
• Flexible cancellation with no fees in case of rental changes (e.g., tenant extensions).

REFERRAL PROGRAM AND CREDITS
• Referral code sharing to earn credits.
• Using credits to reduce costs on future services.

RATING SYSTEM AND FAVORITES MANAGEMENT
• Professional ratings: Five-star rating system and the option to add to favorites.
• Automatic blocking of workers after a two-star or lower rating.

SECURITY PROTECTION AND BACKGROUND CHECKS
• Background Check: control system to secure relationships with customers.
• Reassure customers and workers by guaranteeing a safe working environment.

REPORTING PROGRAM
• Reporting a Professional: option to report inappropriate behavior.
• Reporting process and evaluation by the support team to ensure security.

PREMIUM MEMBERSHIP FOR CLIENTS
• Benefits: Waiving service fees, monthly savings.
• Pricing: Monthly or annual options with additional savings.

TECHNICAL SUPPORT AND ASSISTANCE
• Online Support: access to a support team to resolve technical issues.
• Assistance with AI: support for quick and efficient responses.
• Guides and FAQ: documentation for quick use of the application.

SECURITY AND PRIVACY
• Personal data protection and secure payments.
• Background check system for workers.

EASE aims to redefine and establish new standards in the cleaning industry by facilitating connections between workers and clients to provide quality and secure cleaning services, while enabling professionals to manage their schedules and optimize their earnings.