FrontDesk (81bb2c)

Stop chasing ID photos. FrontDesk automates guest registration for short-term rental hosts — collecting guest info and government-issued IDs automatically, then sending everything to your building's front desk before check-in.

HOW IT WORKS

Connect your property management software or add reservations manually. When a new booking arrives, FrontDesk pulls the guest's name, email, and phone directly from your platform — no waiting for the guest to send it. FrontDesk then sends a simple registration link so guests can submit their ID in under two minutes — no app download required. Once complete, FrontDesk packages everything up and emails it directly to your front desk, automatically.

BUILT FOR CONDO & APARTMENT HOSTS

If your building requires guests to register at the front desk, you know the hassle — chasing down ID photos, forwarding emails, following up on missing info. FrontDesk handles all of it so you can focus on hosting.

DASHBOARD
See every upcoming check-in at a glance. Action Needed highlights guests who haven't registered yet. Email Sent tracks what's been completed. Countdown badges show exactly how many days until each check-in.

AI-POWERED ID VERIFICATION
Our AI automatically identifies government-issued IDs from guest messages, filtering out irrelevant photos before they ever reach the front desk.

EARLY CHECK-IN FLAGGING
If a guest is arriving early, flag it with a single tap. FrontDesk automatically detects early check-in times from your platform's booking data and includes a clear callout in the registration email sent to the front desk.

WORKS WITH YOUR PLATFORMS
Hospitable, Guesty, Hostaway, OwnerRez, Lodgify, Hostfully, iGMS, Smoobu, iCal feeds, and manual entry (no PMS required).

DIRECT REGISTRATION LINKS
Share a unique link with any guest — they complete registration on a mobile-friendly page, no messaging platform required. Perfect for self-managed hosts.

TEAM ACCESS
Invite co-hosts and team members so everyone can see registration status across your entire portfolio.

AUTOMATED REMINDERS
Set custom messages that go out automatically at the right time before check-in.

SECURE BY DESIGN
ID photos are automatically deleted 72 hours after checkout. Sensitive guest documents are never stored longer than necessary.

PLANS FOR EVERY PORTFOLIO
Starter (1–10 properties), Growth (1–25), Pro (1–50), Scale (1–100), and Lifetime access. Enterprise plans available for 100+ properties.

Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/