Genesys Care 2.0

by Genesys Telecommunication Laboratories · Business · Free

No longer on the App Store

Genesys Care 2.0 is made and published by Genesys Telecommunication Laboratories. AppBrain is an independent app data site and isn't affiliated with Genesys Telecommunication Laboratories. The app name, icon, screenshots and description belong to Genesys Telecommunication Laboratories and are shown as published on the App Store.

AppBrain's verdict

Removed

Rating on App Store: 5.00; 1 ratings
Last updated: October 6, 2022

Genesys Care 2.0 is no longer on the App Store. It had too few ratings to say what users thought.

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Releases

Updates seen on the App Store

Version: 10.2.2
Launched: July 2020

No changelog data

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Technology

Found in the app by AppBrain

Price: Free
App size: 57.7 MB
Content rating: Everyone

Technologies used by Genesys Care 2.0

About the app and developer

About Genesys Care 2.0

Genesys Care 2.0 was a business app developed by Genesys Telecommunication Laboratories. It was removed from the App Store Sep 15, 2024.

User Ratings

Genesys Care 2.0 was rated 5.00 out of 5 stars, based on one rating ratings.

App Information

Genesys Care 2.0 was free. The app size was 57.73 MB. The last available version was 10.2.2. The last update was on October 6, 2022.

Technical Requirements

The app had a content rating of Everyone. The app had been available on the App Store since July 2020.

Developer information for Genesys Telecommunication Laboratories

Genesys Telecommunication Laboratories

Address:

Store listing

By Genesys Telecommunication Laboratories, from the App Store

This app is currently not available on the App Store.

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Description by Genesys Telecommunication Laboratories Written by the developer, not by AppBrain. Click to read.

Genesys Care 2.0 mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care. This can also be used to receive push notifications on personal, Company, and Account level Case updates. Also, the users can opt for notifications on Alarms and Cloud Incidents Notification. With the help of Chat functionality, the users can directly interact with the Case Owner or any available analyst in real-time or they can make voice calls to the case owner.

Requires data connection, registration with Genesys Care, and valid entitlement.

Genesys Customers:
Please use the same credentials as for the Support web site.

Please contact care.mobile@genesyslab.com for support and assistance.

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