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App Store Apps > Business > Genesys Cloud Insights
App profile & analytics · Business · Data updated 2026-09-29
Genesys Cloud Insights icon

Genesys Cloud Insights

by Genesys Telecommunications Labs, Inc · Free · Version 2026.809.0
Availability On the App Store since June 2024 ↗
Rating on App Store
3.00/5
2 ratings
Rating
3.00
2 reviews
Best rank
–
not in the top lists
Last updated
August 4, 2026
2026.809.0
AppBrain's verdict

It doesn't have enough ratings yet to judge what users think.

Genesys Cloud Insights is made and published by Genesys Telecommunications Labs, Inc. AppBrain is an independent app data site and isn't affiliated with Genesys Telecommunications Labs, Inc. The app name, icon, screenshots and description belong to Genesys Telecommunications Labs, Inc and are shown as published on the App Store.

About Genesys Cloud Insights

Genesys Cloud Insights is a business app developed by Genesys Telecommunications Labs, Inc.

What is the rating of Genesys Cloud Insights?

Genesys Cloud Insights is rated 3.00 out of 5 stars, based on 2 ratings.

Is Genesys Cloud Insights free?

Genesys Cloud Insights is free. The app size is 16.75 MB. The latest version available is 2026.809.0. The last update was on August 4, 2026.

What are the requirements for Genesys Cloud Insights?

The app has a content rating of Everyone. The app has been available on the App Store since June 2024.

Description by Genesys Telecommunications Labs, Inc (from the App Store)
Meet Genesys Cloud™ Insights, your comprehensive mobile app designed to deliver the tools you need to ensure a thriving and efficient contact center. Insights makes it easy to get clear and practical insights to monitor and optimize your team's performance in real time. Elevate your business with confident, timely decision-making.
Real-time visibility, actionable insights:

* View interaction queues: Keep your finger on the pulse of customer conversations with real-time visibility into interaction queues.
* Monitor team key performance indicators (KPIs): Be on top of your game with a comprehensive view of your team's KPIs.
* Configure alerts: Worried about conditions going out of adherence? Customize alerts for instant notification of any deviation to ensure that your team always operates at its best.
* Receive and manage notifications: Stay connected and informed on the go! Receive essential notifications right on your device.

With Insights in your pocket, experience a new level of efficiency and empowerment as a contact center supervisor.
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Screenshots

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Genesys Cloud Insights Screenshot 7 of 7
Screenshots by Genesys Telecommunications Labs, Inc, from the the App Store listing
3.00 ยท 2 reviews
Official page on the App Store

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Changelog of Genesys Cloud Insights

No changelog data

Developer information for Genesys Telecommunications Labs, Inc

Genesys Telecommunications Labs, Inc

Address:

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Comments on Genesys Cloud Insights for iOS

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App Store Rankings for Genesys Cloud Insights

This app is not ranked

Technologies used by Genesys Cloud Insights

Frequently asked questions about Genesys Cloud Insights

Is Genesys Cloud Insights free?

Yes. Genesys Cloud Insights is free on the App Store.

Is Genesys Cloud Insights still available?

Yes. Genesys Cloud Insights is on the App Store, and the last update we saw was on August 4, 2026.

How large is Genesys Cloud Insights?

Genesys Cloud Insights is 16.75 MB.

Is Genesys Cloud Insights suitable for children?

App Store rates the content of Genesys Cloud Insights as suitable for everyone.

How do people rate Genesys Cloud Insights?

Genesys Cloud Insights scores 3.00 out of 5 stars, from 2 ratings on the App Store.

Who made Genesys Cloud Insights?

Genesys Cloud Insights was developed by Genesys Telecommunications Labs, Inc. It is listed in the business category on the App Store.

What are the best alternatives to Genesys Cloud Insights?

People looking at Genesys Cloud Insights also look at these business apps: Mobile Office (legacy app), CX-Mobile, The GCAP Hub, SWPP & QATC Conferences, CPT Events.

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Overview Alternatives Reviews Rankings Technology
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