Groove Help Desk

1.5.2

Groove Networks

5.00

6 reviews

Free

5.00 · 6 reviews

Download from the App Store Android version

About Groove Help Desk

Groove Help Desk is an overall app developed by Groove Networks.

Download Statistics

User Ratings

Groove Help Desk is rated 5.00 out of 5 stars. The rating is based on 6 ratings.

App Information

Groove Help Desk is FREE to download. The APK download size is 23.94 MB. The latest version available is 1.5.2. The last update was on April 30, 2024.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play May 2021.

Description

Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.

Groove is the simple help desk alternative for growing, customer-centric companies. All the features you love from the web app—seamless omni-channel support, simple inbox management, and team collaboration tools—are now available on your phone.

Use the mobile app to:

- Stay updated in real time with a view of all messages from all of your inboxes.
- Reply, forward, or add notes to conversations, including mentioning other agents.
- Respond with confidence knowing collision detection will detect other agents' activity.
- Take action on conversations (star, tag, reassign, change state, follow).
- Get more context with full customer profiles in the app, including recent conversations.
- Switch devices and continue where you left off with automatic syncing.

As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses. No clutter. No complexity. Just beautiful, intuitive support solutions to help you connect with customers and grow your business.

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More data about Groove Help Desk

Price	Free to download
Rating	5.00 based on 6 ratings
Ranking	Not ranked
Version	1.5.2
App download size	23.9 MB
Suitable for	Everyone

Alternative downloads for the Groove Help Desk app

Changelog of Groove Help Desk

No changelog data

Developer information for Groove Networks

Groove Networks

Address:

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App Store Rankings for Groove Help Desk

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Technologies used by Groove Help Desk

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