HVS - Order & Update

HVS - Maritime Service Request System Streamline your maritime service requests with HVS, the professional mobile solution for managing Towage, Agency, and Buoys services. Designed specifically for the maritime industry, HVS brings efficiency and transparency to vessel service coordination.

KEY FEATURES
Three Service Types
• TOWAGE - Request tugboat and towage services
• AGENCY - Coordinate vessel agency operations
• BUOYS - Manage buoy maintenance and services

Smart Vessel Management
• Auto-complete vessel names from your company history
• Automatic GRT/DWT/LOA data fill based on past entries
• Quick access to frequently used vessel information

Efficient Service Requests
• Create requests with essential details (vessel, port, dates, requirements)
• Track multiple date/time fields (ETA Port/Sea, ET Berth, ET Unberth)
• Add CC recipients for email notifications
• Real-time status tracking (Draft, Pending, In Progress, Completed)

Stay Informed
• Push notifications for request updates
• In-app notification center with unread badges
• Email notifications to keep all stakeholders informed
• Instant updates when tickets are created, modified, or completed

Role-Based Access
• Clients: Create and manage your own service requests
• Staff: View and handle all incoming requests
• Admins: Full system management capabilities

Professional Request Management
• View request history and details
• Filter by service type, status, or assignment
• Track completion based on unberth dates
• Access request details anytime, anywhere

Secure & Reliable
• JWT-based authentication • Secure data transmission
• Company-specific data isolation
• Self-service account registration with admin approval

PERFECT FOR
• Shipping companies managing vessel operations
• Port agencies coordinating vessel services
• Maritime service providers tracking client requests
• Operations teams requiring mobile access to service data

ACCOUNT ACCESS
New users can request account access directly from the app. Admin approval is required to ensure security and proper access control. ABOUT HVS HVS (Haivanship Group) is a comprehensive maritime service request system serving 100+ internal users. Our mobile app brings the full power of professional maritime service coordination to your fingertips, enabling efficient communication and service delivery across your organization.

TECHNICAL HIGHLIGHTS
• Built with React Native and Expo for native performance
• Offline-friendly design for reliable access 
• Material Design UI for intuitive navigation
• Real-time data synchronization Download HVS today and transform how you manage maritime service requests!

Support: For assistance or questions, please contact your system administrator or visit our documentation.

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