ianacare ™: Family Caregiving

ianacare is for family caregivers: anyone caring for a parent, spouse, child, or other loved one living with a chronic or serious illness, including dementia.

Caring for someone you love isn't the problem — it's figuring out the unknowns. ianacare helps you get answers, make a plan, and keep track of it all, with real human support behind every step for eligible programs.

Anyone can access iana, Action Plans, the care log, and family coordination, on your phone or computer. If ianacare comes through your employer or the Medicare GUIDE program, you may also have a Care Navigator and additional resources (see below).

CHAT WITH IANA™, YOUR AI CARE COMPANION
Caregiving doesn't have office hours. Ask iana about managing care around a new diagnosis, a difficult behavior, or what to ask the doctor tomorrow, and iana can help you think it through. iana is built on ianacare's I Am Not Alone Care Model, shaped by 50,000+ family journeys, and remembers your situation so you don't have to start over.

KNOW WHAT TO DO NEXT
Answer a few questions about where things stand today, and iana builds your Action Plan: a personalized, prioritized list of next steps with vetted resources and support options. It updates as your situation changes, so it's never a generic checklist.

KEEP TRACK OF THE DAY-TO-DAY
Quick Log captures care notes in a few taps — in the waiting room, the parking lot, or the kitchen at 6 a.m. Care Log History keeps every note and iana chat in one searchable place, and iana can summarize it before an appointment so you walk in prepared.

BRING IN FAMILY & FRIENDS, IF YOU WANT TO
Caring on your own? Everything above works for you. If others want to help, invite them to coordinate meals, rides, and tasks without the group text.

THROUGH YOUR EMPLOYER
If ianacare is a benefit at your work, you also get a Care Navigator, a trained caregiving expert you can message or schedule a call with. You'll also find benefits your employer offers, live events and support groups, and practical articles on the Community Hub.

THROUGH THE MEDICARE GUIDE PROGRAM
The Medicare GUIDE program supports people living with dementia and the family members who care for them. If ianacare is your GUIDE provider, you may also have a dedicated Care Navigator, dementia-specific support, help arranging rest breaks (respite care), live events and support groups, and the Community Hub. If your Care Navigator is through another GUIDE provider, ianacare adds iana, tailored resources, and live events alongside that support.

PRIVATE AND SECURE
ianacare follows HIPAA standards to protect your health information, and your data is encrypted to keep it safe. Your information is never sold or used for advertising, and you choose who on your team can see it.

IMPORTANT
iana is an AI, not a substitute for professional medical or mental health advice. Always talk with your care team about medical decisions. In a medical emergency, call 911. If you're in crisis, call or text 988.

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