Jitbit Helpdesk is made and published by Jitbit LP. AppBrain is an independent app data site and isn't affiliated with Jitbit LP. The app name, icon, screenshots and description belong to Jitbit LP and are shown as published on the App Store.
AppBrain's verdict
Established- Rating on App Store
- 4.58
- 73 ratings
- Last updated
- October 27, 2026
- Size
- 55.2 MB
It doesn't have enough ratings yet to judge what users think.
User feedback
Ratings and reviews on the App StoreComments on Jitbit Helpdesk for iOS
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Store listing
By Jitbit LP, from the App Store
Description by Jitbit LP Written by the developer, not by AppBrain. Click to read.
KEY FEATURES
Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
Security First
• Optional PIN or Face ID/Touch ID app lock
• Secure HTTPS connections required
• Your data stays protected
Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
Native iOS Experience
• Clean, native iOS design
• Dark and light themes
• iPad support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
Safety and technology
Found in the app by AppBrain- Price
- Free
- App size
- 55.2 MB
- Content rating
- Everyone
Technologies used by Jitbit Helpdesk
Releases
Updates seen on the App Store- Version
- 10.8
- Launched
- March 2013
No changelog data
Alternatives
Similar apps and more from Jitbit LPAlternatives to Jitbit Helpdesk
Rankings
App Store top chartsApp Store Rankings for Jitbit Helpdesk
About the app and developer
About Jitbit Helpdesk
Jitbit Helpdesk is a business app developed by Jitbit LP.
What is the rating of Jitbit Helpdesk?
Jitbit Helpdesk is rated 4.58 out of 5 stars, based on 73 ratings.
Is Jitbit Helpdesk free?
Jitbit Helpdesk is free. The app size is 55.24 MB. The latest version available is 10.8. The last update was on October 27, 2026.
What are the requirements for Jitbit Helpdesk?
The app has a content rating of Everyone. The app has been available on the App Store since March 2013.
Developer information for Jitbit LP
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