MadChef - Food Distributors

MadChef is a powerful cloud-based phone and web application that modernizes the way food distributors and restaurants connect and transact. Increase your visibility to get a greater share of the market while streamlining ordering and warehouse operations, from product orders and delivery logistics to invoicing and online payment.

Enjoy MadChef Lite for Distributors at no cost:
• Minimize error-prone, manual, and repetitive work with automated order entry and invoicing.
• Invite your restaurants and other customers to join MadChef right through the platform so you may enjoy a more seamless experience—and at no cost to them either.
• Those customers can shop your catalog of products online!
• Entice them with images and descriptions of the items you offer, including custom cut items like meat or fish and special-order items that you don’t ordinarily stock.
• Update your pricing at any time and designate alternate pricing for specific restaurants on a per-product basis.
• For your customers not on the platform yet, add them in manually on an individual basis or import them in bulk.
• Receive online orders from new and existing customers during your selected hours right through the software app.
• You can decide whether to accept or reject those orders, and you can always modify an order or suggest an alternative product if need be.
• View and manage all those orders right from the home screen.
• Receive emails and notifications confirming when orders have been submitted, modified, or cancelled before you’ve accepted them.
• Generate invoices and statements and send them automatically to your customer’s bookkeeper.
• Keep track of each restaurant’s payments, credits, and outstanding invoices and log important notes about their account.
• Save time by setting up standing orders for your weekly customers and easily modify them.
• Get reminders of those standing orders to keep you organized.
• Create a customized guide for each of your chefs to make their ordering more efficient and less prone to error.
• Easily enter or update your product list individually or in bulk.
• Designate the delivery days and cutoff times that work for your business and modify them if need be.
• Receive and resolve order discrepancies quickly.
• Keep all your data organized and safe in the cloud and access it from anywhere.
• Give your employees tailored access to MadChef’s phone and web apps.

When you’re on the Pro tier, you get to enjoy even more features:
• Be in the know as a business owner and manager by having holistic view of all operations—from orders and sales to warehousing, delivery, and payments.
• Receive online payments instantly while still having the flexibility to receive payments in other forms.
• With our warehousing functionality, significantly increase the efficiency of your warehousing logistics and reduce human error.
• Assign pick tickets to warehouse employees so they can instantly receive them on their iPhone app.
• By tapping or scanning, pickers can fulfill orders and send notes to their warehouse manager.
• By setting the Stackability of products, warehouse employees will know to stack items based on the fragility or sturdiness of products to minimize losses.
• In designating the loading sequence, orders will be loaded onto trucks in the most efficient way—on a first-in-last-out basis.
• Assign orders to trucks so that drivers can see their stops for the day on their iPhone app.
• Track your delivery trucks in real time.
• Accept changes or returns on delivered items right on the spot with a customer’s signature and last name as confirmation.
• Document deliveries by having drivers take a photo to ensure transparency and avoid disputes.
• Once delivery has been confirmed, drivers can even initiate an invoice to be emailed to the customer.
• Keep track of items that are supposed to have been returned to the warehouse.