Makula: Maintenance & Support

Makula — mobile app for technicians and maintenance teams.

Makula is developed for machinery manufacturers, distributors, factories, and field-service teams. It caters to both CMMS customers and field-service teams. The platform centralises work orders, asset service history, and real-time reports, enabling factories and technicians to track and complete jobs more efficiently. This way, technicians can work faster, and managers can access reliable up-to-date information.

For Field Service Teams

Technicians receive scheduled work orders on their phone — know exactly what job to do and when.

Technicians complete tasks with custom digital forms — capture photos, notes, and customer signatures on-site.

Technicians preserve knowledge automatically with AI Notetaker — service notes, photos, and feedback are recorded in real time.

Technicians access installed base machines across customers — check service history and manuals and preventive maintenance events while on the job.

For CMMS & Maintenance Teams

Maintenance teams access a centralised asset knowledge base — see every machine’s history and details in one place.

Maintenance teams manage work orders, preventive maintenance, checklists & inspections — track time spent on jobs and reduce machine downtime.

Maintenance teams track parts and inventory — know what’s available, where it is, and when it needs replenishment to keep every job running smoothly.

Maintenance teams can easily export data — generate audit-ready reports that ensure compliance and streamline inspections.

Maintenance teams use AI Maintenance Copilot and Notetaker — get insights and recommendations for smarter, data-driven decisions and preserve knowledge.

Why Choose Makula
- Create, view and complete jobs on the go
- Easy customer, asset & site lookup
- Get real‑time help desk and service ticket updates
- Custom digital forms to track jobs efficiently
- Attach photos and videos to work orders
- Streamline reporting and data capture with AI notetaker
- Work confidently in offline mode
- Syncs automatically with web platform


Platform Highlights
- Enterprise‑grade security and implementation
- Seamless integration with your existing ERP systems
- 24/7 dedicated customer support
- Data centres within Europe
- Fully GDPR compliant and ISO 27001 (awaiting certification by end of 2025)

Sign in with your company account or contact your admin to get started. For demos and enterprise deployments, visit makula.io.

Support & privacy available on the Makula website.
Support: support@makula.io
Privacy: https://www.makula.io/privacy-policy