My Fibank

Manage your finances with ease, wherever you are!
The app is valid for Bulgarian citizens, foreigners living in Bulgaria and Greek citizens with a valid ID card or passport.

NOT A FIBANK CUSTOMER YET?
Become a customer entirely online. Open an account, request a debit card and activate your banking without visiting a branch.

Access the full range of Fibank’s digital services and innovative features:
MONEY TRANSFERS
• Transfer funds domestically and internationally.
• blink transfers via mobile number (P2P) – make instant intra-bank and interbank transfers to phone contacts.
• Instant payments in euro (SEPA Instant Credit Transfer) – 24/7, 365 days a year.
• Add money to your account using a bank card.
• Minors (14–18 years old) with a teen card can transfer funds between their own accounts (current and Smart teen account).
• Create templates, save favorite recipients, and track your transfer history.
• Exchange currencies and negotiate preferential rates for currency exchanges and transfers.

PRODUCTS AND SERVICES
• Investments: Trade stocks and ETFs on the Bulgarian Stock Exchange (BSE) and international markets (USA & Europe).
• Apply for a Consumer loan or Credit card, sign your contract, and access your funds instantly – fully online!
• Payment for parking zones (blink Parking) - pay instantly and without additional fees.
• Open a current, savings or a gold account in XAU currency (non-physical gold).
• Open a new deposit account with an attractive interest rate.
• Instantly issue virtual debit and credit cards.
• Request a new debit card or a debit card for children and teenagers.
• Track and pay your utility bills, municipality taxes and fees to over 30 municipalities using the Utility payments option.
• Electronic vignette – buy and check validity, or pay a fine without a vignette.
• Cash desk operations – submit a request for deposits and withdrawals or send a request for cash availability at a convenient Fibank branch.
• Flexible banking packages/plans with products and services for easier daily banking.

BANK CARDS
• Monitor payments and balances on your bank cards.
• Click to Pay: for easy and convenient online shopping.
• Repay outstanding amounts on your credit card – minimum or full payment.
• Apple Pay: Add your bank cards in Apple Wallet for contactless payments.
• Card control and security: view your card details, including the PIN for virtual cards and check and adjust your transaction limits, choose new limits, set the card’s active region, or select usage channels (POS, Online, ATM).
• Installments: Split your credit card purchases into easy installments.

STAY INFORMED
• Loans – Access useful and detailed information about your loans.
• Notifications – Receive free alerts for every banking transaction.
• Detailed account statements – Check balances, transaction history, and fees. Export statements for both accounts and credit cards, including transaction history.
• Deposit information, including accrued interest and maturity dates.
• Easy navigation to Fibank branches and ATMs with up-to-date photos.

YOUR SECURITY IS OUR PRIORITY
Choose your preferred login and identification method in the app: biometric data or PIN. You can change your security question used for password recovery and update your PIN. Screen recording is restricted.

IMPORTANT: Some of the services listed above may not be available:
• when using the Greek version of the app;
• if the full functionality of the application has not been activated.

Accessibility statement:
https://www.fibank.bg/en/documents/accessibility-statement

Learn more at http://www.fibank.bg , http://www.fibank.gr or contact us at *bank or 0800 11 011 for Bulgaria and +30 2103006303 for Greece.