One Small Step App

Talk with a certified peer support specialist who has personal experience with mental health or substance use. You can chat in the app or talk by voice or video call. Anyone 18 or older can sign up with their phone number. There is no cost to you, and you do not need insurance. If you get care from one of the healthcare providers One Small Step works with, you can choose your provider when you sign up.

Who the peers are:
Every peer is certified and trained to listen and help you think things through. Peers are not therapists or doctors, and peer support is not clinical treatment. You can talk about a hard day, stress, urges, or recovery.

How you connect:
During open hours you can connect with a peer right away. Answer a few questions and choose chat, voice call, or video call. You will then be matched with an available peer. You can also pick a peer yourself. Each profile shows the peer's bio and any other languages they speak. You can see when peers are next available and book a time on a peer's calendar. You can book the same peer again later or try someone new.

Hours:
Peers are available evenings and weekends (MST). When peers are offline, the app shows when they will be back, and you can book a time.

Coping skills:
The Coping Skills section is available any time, including when peers are offline. It has five guided meditations, 6 to 15 minutes long, plus short exercises for when you need fast relief, when your body feels tense, or when your mind will not stop racing. These include deep breathing, grounding, progressive muscle relaxation, imagery, and Leaves on a Stream. A short lesson explains the fight or flight response.

AI Peer Support Guide:
The AI Peer Support Guide is a chatbot, not a person. It answers questions about peer support and how the app works, and it can help you connect with a human peer on demand or by appointment. It is not built to give medical advice, diagnosis, or therapy.

Weekly streak:
Your streak goes up once each week you talk with a peer. You can talk with peers as often as you need.

Privacy:
Your conversations with peers are confidential and protected under HIPAA. Calls and chats may be recorded and transcribed. You can delete your account in the app at any time.

Crisis and medical information:
One Small Step is not a crisis or emergency service. If you are in a mental health crisis, call or text 988. In an emergency, call 911. One Small Step is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.