Palete

Palete AI helps service providers, e-commerce brands, and insurers automate customer interactions on WhatsApp — the #1 communication channel across emerging markets.

From confirming orders to sending payment reminders, Palete AI is your all-in-one AI agent that understands context, speaks your customer’s language, and never sleeps.

What Palete AI can do for your business:

- Respond to FAQs, support inquiries, and sales questions automatically

- Send follow-ups and reminders (e.g. insurance renewals, payment due dates)
- Confirm and manage orders in real time (for e-commerce and delivery businesses)
- Manage client data with simple CRM features built into the chat
- Handoff to human agents when needed, for high-stakes or sensitive conversations
- Multilingual support (English, French, Arabic, Swahili...)

Who is it for?

- DTC and e-commerce brands using WhatsApp for sales and support
- Insurance companies needing automated policy management and renewal reminders
- Service providers managing appointments, clients, or payment collection
- SMEs looking to centralize WhatsApp interactions with CRM-like structure

Why Palete?

Built for emerging markets where WhatsApp is the business lifeline

No code or tech skills needed — get started in minutes

Reduce failed payments, missed conversations, and lost deals

Scale your support and sales without scaling your team