PDM-App

PDM App is designed for small to medium businesses, helping them to design, monitor and improve their order fulfilment and delivery service.

This app is for use in conjunction with our web application - PDM Web. Visit https://prodeliverymanager.com for more information.

Design your order fulfilment and delivery system:

• Import your customer database
• Design custom tasks sequences for your order fulfilment process
• Specify requirements for each type of task
• Customise outcome categories for your order fulfilment tasks
• Add custom tags to your customers, orders and tasks to organise your various workflows
• Print barcodes for fast identification of your packages
• Optimise your collection/delivery routes
• Setup bespoke email & SMS notifications for your customers and staff

Monitor your order fulfilment and delivery processes:

• See the status of orders and tasks on the dashboard
• Identity and quickly handle problems in your workflows
• Track your delivery drivers in real-time
• Monitor the status of all tasks throughout the day
• Capture electronic proof of delivery (ePOD) at any stage of the order

Improve your service:

• Drill down into over 100 reports to compare performance across your branches and staff
• Identify unprofitable delivery routes
• Spot route deviations and unscheduled stoppages made by your drivers
• Send instant updates to your customers regarding the status of their order

Benefits:

• Staff can quickly answer customer queries regarding order fulfilment and delivery using accurate, up-to-date information
• Encourages self-regulation of your delivery drivers
• No need for expensive van-tracking hardware and subscriptions
• Reporting and tracking data allows business owners to understand and compare performance across branches and staff to identify areas for improvement

Currently used by:

• Pharmacy
• Fast food delivery
• Bakeries
• Butchers
• Fishmongers
• Automotive industry
• Grocery delivery
• Builders merchants
• Electronic & white goods delivery
• Tool hire
• Health and beauty
• Care services

Please note that whilst in use, the app records your location and sends this information online so that progress of delivery/collection tasks can be monitored by your organisation.