Prentis - HVAC Troubleshooting

Hands-free HVAC troubleshooting with Prentis Glasses. Prentis sees what you see, hears what you say, and talks you through the call while your hands stay on the equipment. Diagnose faster, spot more work per call, and close with a customer-ready summary. 473 diagnostic scenarios stress-tested. 18,000+ data points indexed. 146 makes.

PRENTIS GLASSES: EYES ON THE UNIT, HANDS ON THE TOOLS
- Look at the nameplate and Prentis reads it: model, serial, specs, and fault codes, with no photo and no typing
- Look at your gauges and meter and Prentis reads the numbers and logs them as you work
- Spoken answers right in your ear, with captions in your view
- Prentis watches as you work and speaks up when it sees something worth flagging, safety first
- Every reading, finding, and step is logged as you go, and the job is written up by the time you're done
- Keeps working with your phone in your pocket and the screen locked
- No glasses? The phone does everything: voice, photos, specs, findings, and the close-out

VOICE-FIRST HVAC DIAGNOSIS
- Talk through the diagnosis hands-free. Prentis answers by voice, so you never stop working
- Model-specific specs, fault codes, and known failure modes for the unit in front of you
- Step-by-step troubleshooting in the right order, not generic procedures
- Reads photos of gauges, P-T charts, wiring diagrams, and nameplates
- Flags refrigerant safety and EPA 608 concerns before you open the sealed system

FINISH FASTER. EARN MORE.
- Spots missed repairs and service opportunities other techs walk past
- Customer-ready close-out with critical repairs, recommended work, and observations
- Job site address recorded when you start, and the summary sent to you by text or email when you end
- Present findings to the homeowner with confidence, backed by the record and not by memory
- New techs ramp on day one. Experienced techs move faster and catch more per ticket.

HOW PRENTIS WORKS IN THE FIELD
Put on Prentis Glasses or open the app. Look at the unit or say what it is. Prentis identifies the equipment and walks you through diagnosis and repair step by step, by voice. 30 seconds to start a service call. No typing. No scrolling through manuals. Your hands stay on your tools.

TESTED BY THE TRADE
"Technically accurate, logical flow, correct safety prompts. I've been in this trade 30 years. This is the real deal." — Scott Goulet, Former President, M.E. Flow

"It's like a mentor walking you through the system. A helpful assistant to anybody starting out in this field." — Ashok Shrestha, Owner, Quick Fix Air Repair

HVAC EQUIPMENT COVERAGE
146 makes across Carrier, Trane, Lennox, Rheem, Daikin, York, and their brand families. Air conditioners, heat pumps, furnaces, mini splits, and packaged units. Residential and commercial.

Free to download. Unlimited use when you sign up. Prentis Glasses require compatible smart glasses, sold separately.

Questions? support@prentis.co

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