Quality Setu

The National Board for Quality Promotion or NBQP, a constituent board of Quality council of India, works with a vision to engrain the culture of Quality in the DNA of our nation. NBQP strives to promote quality consciousness in all areas and sectors and assists QCI’s Boards and Divisions in their outreach activities.

The ocean of information that emerged due to the interaction between its boards & divisions and their users needed to be seamless with enhanced user experience and for this NBQP introduces "Quality Setu", a centralized information and enquiry system.

Quality Setu is a unified platform for all boards & divisions of QCI that will bridge and synergize the flow of information for its users.

It will also assist users to search for information regarding various schemes, certifications, accreditations, assessments, trainings and other projects, administered or run by the Boards & Divisions of QCI.

Quality Setu will also act as a single-window for all queries & concerns where users can track online, the progress of their engagement with the respective Board and Division, in their personalized section through the app or its portal

The system also has an AI-based Chatbot that guides users in their search and also assist them in resolving their queries and concerns in quick time.

Quality Setu is a progressive effort to enhance the reach of Boards and Divisions with increased transparency and interaction among its stakeholders, associates and common public, to provide a holistic Quality ecosystem for the country, leading to better quality of life among Indian citizens.
This has resulted in an ocean of information, and to enable a seamless and enhanced user experience, QCI has launched "Quality Setu", a centralised and structured information search system.

This system will bridge and synergize the information flow between QCI's boards & divisions and a user.

Quality Setu’s services will allow a user to search for information, across boards, divisions & cells, related to various accreditations and schemes of QCI.

The system is also capable of guiding a user to the workflows on respective websites of QCI board, division or cells, for any specific requirement, related to an individual or an organisation.

Quality Setu will also act as a single-window for all queries & concerns where users can track online, the progress of their engagement with QCI, in their personalised section through web or mobile.

The system also has a Chatbot-based guided search to assist users find what they are looking for and also assist them in resolving their queries and concerns in quick time.

Quality Setu is a progressive effort to enhance QCI’s reach & services with increased transparency and interaction among its stakeholders, associates and common public.

QCI is committed to providing a holistic Quality ecosystem for the country, leading to better quality of life among Indian citizens, and Quality Setu is another effort towards it.