Rasael.AI

Rasael.AI brings every customer conversation into one shared inbox, so your team answers faster and nothing gets missed.

ONE INBOX FOR EVERY CHANNEL
Reply to WhatsApp, Facebook Messenger, Instagram and SMS from a single place. Conversations stay in order, whichever channel the customer chose.

BUILT FOR TEAMS
Assign chats to the right colleague, reserve a conversation while you work on it, and see who is handling what. Branch-based access keeps each team focused on its own customers.

ORDERS AND REQUESTS
Turn incoming messages into orders, tickets and complaints. Track status, add notes and attachments, and claim a new order before anyone else does.

URGENT ORDER ALERTS
New orders raise a distinct, high-priority alert so a busy branch does not miss one. If nobody responds, the alert repeats until it is claimed.

APPOINTMENTS
Schedule and manage appointments with a calendar and agenda view, linked to the customer's conversation.

VOICE CALLS
Take and make calls to your customers directly inside the app.

WORK IN YOUR LANGUAGE
Fully available in 13 languages: English, Arabic, German, French, Spanish, Italian, Portuguese, Dutch, Polish, Turkish, Romanian, Czech and Swedish.

Rasael.AI requires an account with your organisation.