retailcloud OrderUp

OrderUp — Venue Order Fulfillment

OrderUp is the all-in-one fulfillment tool built for venue staff who need to move fast and stay organized from the moment an order lands to the moment it reaches the customer.

Pick with confidence
Instantly pull up your pick list and work through orders item by item. Scan or manually select orders to start picking right away — no guesswork, no paper.

Pack and print seamlessly
Move picked orders straight into packing. Print order receipts and labels on the spot with integrated Star printer support, keeping your workflow flowing without switching apps.

Stage and track in real time
See exactly where every order stands — picked, packed, staged, or ready for handover. Your whole team stays on the same page, even on the busiest shifts.

Hand over with ease
Confirm customer handovers quickly and keep a clear record of every completed order. Notify customers at the right moment so they're ready when their order is.

Smart order search
Find any order instantly with local-first search that works fast even on a packed floor, backed by live API results when you need them.

Built for venue teams
Designed around the real workflows of fulfillment staff — not managers, not back office. OrderUp gets out of the way and lets your team do the work.