Service Rating

With countless small shops in the world such as barbershops, spas, coffee shops, restaurants... one of the important issues is how to manage the professionalism when serving customers of each employee, especially especially chain stores/companies with many different establishments. Staff attitude, service or other issues... related to people. The owner or manager is very difficult to control. This software was born with the purpose of helping stores/companies to control customer satisfaction with their products and services in a scientific way. Simply, each customer after using the company's service/store after charging just needs to ask the customer for a satisfaction rating. Because customer satisfaction is related to a specific department or specific employee, after a few months of using the owner or manager, through analysis and reporting of the software, it is easy to find problems such as: Why do we lose customers, why are this employee's customers always being negatively evaluated by customers?...

Owners or managers of stores/companies through the software, view analytical reports for each store, each object group or each specific employee. It is easy to get the problem of why the customer is lost, why this store, this employee is rated badly by customers. The software can be used when there is no network, when the network returns, the software will synchronize data to the server to avoid data loss.

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Website: https://www.extech.app
Email: hotro@extech.app