TSplus Remote Support

TSplus Remote Support lets you view and control remote computers directly from your iPhone or iPad. Perfect for support technicians, system administrators, and anyone who needs remote access to their machines.


KEY FEATURES

• Computers Management
View and manage all your registered computers from the "Computers" tab. Connect with one tap to computers configured for unattended access. When multiple Windows sessions are active, select the right session directly from your iPhone or iPad. Add, remove, and rename computers easily. See real-time online/offline status indicators.

• Two Touch Control Modes
- Touch Mode (Trackpad): Control the remote cursor like a trackpad - slide your finger to move the cursor, tap to click
- Cursor Mode (Direct): The cursor follows your finger directly - tap exactly where you want to click on screen
- Switch between modes via the dedicated toolbar button

• Right-Click Options
- Long press: Hold your finger to perform a right-click
- Dedicated button: Use the right-click button in the toolbar
- Two-finger tap: Tap with two fingers simultaneously for instant right-click

• Floating Toolbar & Modifier Keys
Access all controls from a convenient floating toolbar during your session. Send keyboard modifiers (Ctrl, Alt, Shift, Cmd) for Windows/Mac shortcuts. Execute Ctrl+C, Ctrl+V, Alt+Tab, Ctrl+Alt+Del and other shortcuts easily. Escape and arrow keys always accessible.

• Real-Time Chat
Communicate instantly with users during support sessions. Send and receive messages in real-time. Consecutive messages from the same sender are grouped for a cleaner conversation view. Receive files shared by the remote user with one-tap preview. Badge notifications ensure you never miss a message.

• Real-time Screen Viewing
Access the screen of any Windows or Mac computer connected to TSplus Remote Support. Smooth video streaming optimized for mobile connections.

• Full Virtual Keyboard
Type text on the remote computer using the iOS keyboard. Full support for special characters, accents, and emojis.

• Multi-Monitor Support
Switch seamlessly between multiple monitors on the remote computer. Access all screens from your mobile device.

• Zoom and Navigation
Zoom up to 8x with pinch gesture to see details. Navigate the zoomed screen with two fingers.

• Secure Connection
All connections are end-to-end encrypted with TLS. Your sessions remain private and secure.

• iPhone and iPad Compatible
Interface optimized for all screens, from small iPhone to large iPad Pro.


USE CASES

• Technical Support: Troubleshoot issues for your clients or colleagues remotely
• IT Maintenance: Perform updates and configurations without traveling
• Mobile Access: Access your office computer from anywhere
• System Administration: Monitor and manage your servers on the go


GLOBAL INFRASTRUCTURE

TSplus Remote Support relies on relay servers distributed worldwide. You are automatically connected to the nearest server for optimal performance.


TRUST AND RELIABILITY

TSplus is used by over 500,000 companies worldwide, including Huawei, Oracle, and Siemens. Rated 4.8/5 on Trustpilot and 4.9/5 on SourceForge.


REQUIREMENTS

- A TSplus Remote Support account (15-day free trial available at tsplus.net)
- A Windows or Mac computer with the TSplus Remote Support client installed