Upelo Partners

Run your restaurant from one place.

Upelo Partners puts your online orders, kitchen, delivery, menu and customer operations in your team’s hands. Built for restaurants running on Upelo, it turns your iPad into the command centre for everything happening on your online ordering platform.

STAY ON TOP OF EVERY ORDER

When a new order comes in, your team knows immediately. A loud, full-screen alert gets their attention, and a simple order flow takes it from confirmation to preparation, ready and delivery. Set the expected time when you accept an order, adjust it when things change, and keep customers informed along the way.

Scheduled orders work just as naturally. Future orders stay out of the way until it is time to prepare them, with a separate alert telling your kitchen when to start.

KEEP DELIVERY UNDER CONTROL

Define exactly where you deliver, what you charge and how long delivery usually takes. When an order is ready, hand it to a driver with a QR code and follow the delivery on a live map.

KEEP YOUR MENU UP TO DATE

Your online menu should reflect what your kitchen can actually serve. Manage your categories, items, variants and add-ons, update prices and fees, control availability by time of day, and mark individual items or options out of stock the moment you run out.

Running multiple outlets? Switch between them from the same login and manage each outlet independently.

BRING CUSTOMERS BACK

Create promotions that fit your business—from simple discounts and free delivery to Buy X Get Y offers. Target different types of customers, set your rules and track redemptions.

Build longer-term loyalty with stamp cards, reward points, customer tiers and vouchers.

SEE HOW YOUR RESTAURANT IS DOING

Get a clear view of today's performance and understand what is happening over time. See revenue, orders, average order value, cancellations, busiest hours, payment methods and best-selling items. Customer ratings and reviews help you understand how your food and service are being received.

MADE FOR THE WAY RESTAURANTS WORK

Connect Bluetooth or Wi-Fi thermal printers, automatically send tickets to the right kitchen station, and customise your kitchen tickets and receipts.

Give your team the right level of access with roles for owners, admins, outlet managers and order processors.

And when you're away from the counter, Upelo Light brings live orders, item availability and printing to your iPhone.

ACCOUNT REQUIRED

Upelo Partners is for restaurants using the Upelo ordering platform. Your restaurant is set up by Upelo during onboarding, and owners invite their own staff. There is no sign-up inside the app.

To find out whether Upelo is available for your restaurant, visit upelo.io.