Upsense - Sales OS

Upsense is an omnichannel sales inbox for teams that talk to customers every day. Bring WhatsApp, Instagram, Facebook Messenger, email, and phone/SMS into a single shared inbox, and reply faster with AI by your side.

ONE INBOX FOR EVERY CHANNEL
Stop switching between apps. See and respond to messages from all your channels in one place, with full conversation history for every contact.

AI SALES ASSISTANT
- Conversation Summary: get an instant AI recap of long threads.
- Ask AI: ask questions about a conversation and get grounded, context-aware answers.

RICH MESSAGING
Send and receive text, photos, video, voice messages, documents, and location. Use reactions, quoted replies, translation, and message status (sent / delivered / read).

WORK AS A TEAM
Assign conversations to teammates, add watchers, and lock a chat to prevent double replies. Everyone stays aligned.

QUICK REPLIES
Save reusable message templates with variables like {{contact.firstName}}. Keep them personal or share them with your team.

CAMPAIGNS
Send templated bulk messages over WhatsApp, email, and more to filtered contact lists, with scheduling.

CONTACTS
Manage contacts and companies with custom fields and status tracking.

TEMPLATES
Manage WhatsApp templates and email (HTML/MJML) templates.

NOTIFICATIONS & SETTINGS
Push notifications, assignment alerts, and notification preferences. Multi-company support, member invites, and role-based permissions (RBAC).

IN-APP SUPPORT
Create support tickets right from the app.

NOTE: Upsense is a B2B product that requires an existing company account. Users are invited by their company administrator and sign in with email and password; there is no in-app sign-up. Billing is managed on the web.