Vela Spa

Vela Spa — Relax, we're here.

Massage and wellness care in the comfort of your home in Riyadh. With the Vela Spa app, you can browse services and packages, choose your appointment time and address, and see the duration and price before you confirm your booking.

Services & Packages
• Home massage and wellness services available in your area.
• Clear details on each service's duration, price, and available add-ons.
• A variety of packages to find the experience that suits you.
• Choose your specialist based on availability.

Your order details and total are shown before payment, so every booking step is clear from the start.

How to Book
1. Sign in with your email using the verification code sent to your inbox.
2. Complete your account details when signing up for the first time.
3. Choose a service or package, then set the session address and an available time.
4. Review the details and complete payment to confirm your booking.
5. Track your booking status and the team's arrival, then rate your experience after the session.

App Features
• Manage your bookings and review session details in one place.
• Track the team's arrival on the map as they head to your session location.
• In-app support chat with text, photos, and voice messages.
• Wallet, reward points, and gift cards.
• Save your favorite services and packages for quick access.
• Save multiple addresses.
• Request to reschedule or cancel a booking, subject to its terms.
• Notifications to keep you updated on your booking.
• Available in Arabic and English.

Payment
Available payment methods are shown in the app at checkout. Card details are entered on the payment provider's page, and are never stored in the Vela Spa app.

Service Area
Currently available in Riyadh, subject to coverage areas and available time slots.