WaitHub - Waitlist & Queue App

WaitHub is the restaurant waitlist and host stand app for iPad and iPhone. Add walk-in parties,
text guests when their table is ready, take online reservations, and cut no-shows, all from the
host stand. No pagers, no paper list, no per-cover fees.

KEY FEATURES

Real-Time Waitlist Management
• Add parties instantly with party size, contact info, and estimated wait times
• Drag-and-drop reordering to prioritize parties effortlessly
• Automatic real-time sync across all devices — see updates instantly
• Track party status: Waiting, Served, or No-Show
• Smart wait time calculations based on historical data

Online Reservations
• Guests book online through a shareable booking link
• Capacity-based availability with table bins and turn times
• Visual timeline view — see your day at a glance, tap to create
• Auto no-show after configurable grace period
• Rebook cancelled or no-show reservations in one tap
• Set booking windows, party size limits, and cover flow limits
• Upcoming reservations appear on your waitlist before arrival

Multi-Location Support
• Manage multiple business locations from one account
• Switch between locations instantly with our location switcher
• Each location maintains separate waitlists, reservations, and settings

Customer Communication
• Automated welcome SMS when parties are added
• Reservation confirmation and reminder texts
• One-tap "Table Ready" notifications
• Customizable message templates for every touchpoint
• Two-way SMS chat interface
• Guest self-service — edit or cancel reservations via SMS link

Team Management
• Role-based access control
• Invite team members and assign location permissions
• Track edits and status updates

Self Check-In System
• Customers check in via QR code
• Customizable hours and limits
• Geofencing to restrict check-ins to location proximity

Beautiful, Modern Design
• Optimized for iPad and iPhone
• Dark mode support
• Intuitive, minimal interface

Perfect for:
Restaurants, cafes, bars, breweries, food trucks, and any business seating walk-in guests.

https://waithub.app/terms