Watsons eDr

Watsons is raising the bar in health and wellness with the all-new Watsons eDr Online Doctor App! We aim to provide you an effortless one-stop experience in managing your health. With our 1-on-1 LIVE video consultation service, you can speak with a licensed General Practitioner and Chinese Medicine Practitioner and get the best possible care with medication – wherever you go, whenever you need.

Download now and start experiencing our online health services from Watsons eDr! Features include:

1) Newly launched 3-Highs GO Plan with General Practitioners consultation
Provide you with clinically supported guidance by reviewing body check and personalized prescription treatment plan (as needed) that can improve your health and reduce the risk of developing chronic conditions.

2) Consult with doctor as quickly as 3mins*
Complete your booking in 3 easy steps

3) Same-day medicine and medical certificate/referral delivery**
Stay home and get the medication delivered to your door

4) Latest health and wellness tips
Enhance your wellbeing by getting information

Other innovative features are coming soon! They include:
- Various healthcare online consultation services with our Specialists & Dietitians

Stay tuned!​

*Actual waiting time may vary subject to the number of users in queue.


**Medication delivery is only available in Hong Kong (including Hong Kong Island, Kowloon, and New Territories). Our delivery service is not applicable to Outlying Islands and areas that cannot be directly accessed by vans.


Disclaimer : Watsons eDr is provided by Watsons Medical Service Limited (“Watsons”)(a member of the A.S. Watson Group, which in turn is a member of CK Hutchison Holdings Limited). Watsons eDr is a platform which facilitates the provision of medical and healthcare services to eligible users physically located in Hong Kong by Hong Kong registered medical practitioners and other healthcare professionals. The relationship between Watsons and users does not constitute a doctor–patient or a healthcare professional-patient relationship. Watsons does not assume or share the medical practitioners’ and/or other healthcare professionals’ responsibility or liability with regards to the quality or appropriateness of the medical and/or healthcare services provided by them, including the manner of providing the medical and/or healthcare services such as by way of video consultation. Please read the relevant Service Terms and Conditions of Watsons eDr App carefully before proceeding to use Watsons eDr. Watsons eDr is not suitable for diagnosis of conditions requiring immediate medical attention or emergency at a hospital or clinic. If you are experiencing any of the conditions specified in Watsons eDr’s Service Terms and Conditions, you are urged to consider seeking immediate medical assistance from a nearby clinic or hospital.