In the age of AI, an increasing number of traditional hotels are seeking digital transformation opportunities. Xiaodu is supporting hotels’ smart upgrades by creating a fully connected hotel ecosystem. IDC forecasts that by 2024, 60% of rooms globally will be equipped with voice assistants. Currently, over 400,000 hotel rooms across 400+ cities in China are equipped with Xiaodu's intelligent voice assistant. Xiaodu has partnered with more than 10 well-known domestic and international hotel groups, including Huazhu, Jinjiang, InterContinental, BTG Homeinns, and Atour, serving over 10,000 hotel locations, including premium brands like Shimao InterContinental and The Chedi Andaz. With over 100 million cumulative guests served, Xiaodu leads the smart hotel industry in collaboration scale. Its technology-driven features and convenience have made Xiaodu Smart Hotel a top choice for travelers, making the phrase "Xiaodu, Xiaodu" an essential voice command within guest rooms.
Xiaodu Hotel supports intelligent transformation in hotels, with the following advanced capabilities:
1、【Privacy Customization: Custom-designed smart hardware for hotels that protects privacy, with no camera and a unique account-free service system. The system resets after checkout to protect guest privacy.
2、Guest Room Services: Integration with PMS and guest service assistants enables various services, including item and meal delivery, WiFi inquiries, breakfast information, repair requests, and more. Service requests are automatically dispatched to staff, reducing labor needs, and the system integrates with hotel delivery robots for full-contactless service.
3、Intelligent Control: Offers gateway control products with Bluetooth mesh connectivity, cloud/infrared technology, and a range of smart speakers that can control room lighting, curtains, and other devices with a single voice command. The management platform provides easy device status monitoring and alerts for faults, enhancing room service optimization.
4、Entertainment: Access to extensive multimedia resources, including iQiyi, QQ Music, Bilibili, and Migu Music.
5、Personal Assistant: A comprehensive voice assistant with over 2,000 mini-skills, including voice alarms, maps, and local information to enhance the travel experience, making each stay more comfortable.
6、Hotel Calling: Replaces traditional room phones, allowing direct calls from the smart speaker to the front desk or other rooms, saving hotels the cost of PBX systems.
7、Voice-Controlled TV: Low-cost upgrades for room TVs with voice control capabilities, enhancing the guest experience.
8、Service Operations: Enables joint marketing with hotels; room services and member promotions are efficiently promoted through smart speakers, increasing service efficiency and conversions.
9、Open Platform: A full open platform supporting cost-effective integration for industry clients, covering 90% of smart room control providers in the market.
10、Baidu Resources: Access to Baidu Maps, Baidu Mini Programs, and other resources within the Baidu ecosystem to help Xiaodu Smart Hotels attract more guests.
Xiaodu continues to enhance its capabilities to provide more efficient, reliable services for hotel groups, guests, and industry partners.
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