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Bomgar Rep Console

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Bomgar Rep Console


Bomgar is the worldwide leader in secure, appliance-based remote support solutions. With the Bomgar Representative Console, IT support technicians are able to remotely support desktops, laptops, or mobile devices, allowing them to:

- Remotely view a customer’s or employee’s screen and control their mouse and keyboard

- Chat with end-users and other reps within the session

- Initiate a remote support session from a device without requiring the end-user to have pre-installed software or be on a pre-defined user list

- Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems

- Access and Support unattended desktops or laptops via Bomgar’s Jump Technology

Note: This app works with an existing Bomgar installation, version 12.1 or greater, and support sites with trusted CA-signed certificates. For more information on Bomgar, please see http://www.bomgar.com.

Recent changes:
Version 2.2.3
• General bug fixes
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Free
81
4.1
User ratings
89
Installs
10,000+
Concerns
0
File size
1674 kb
Screenshots
Screenshot of Bomgar Rep Console Screenshot of Bomgar Rep Console Screenshot of Bomgar Rep Console Screenshot of Bomgar Rep Console Screenshot of Bomgar Rep Console Screenshot of Bomgar Rep Console

About Bomgar Rep Console
Bomgar is the worldwide leader in secure, appliance-based remote support solutions. With the Bomgar Representative Console, IT support technicians are able to remotely support desktops, laptops, or mobile devices, allowing them to:

- Remotely view a customer’s or employee’s screen and control their mouse and keyboard

- Chat with end-users and other reps within the session

- Initiate a remote support session from a device without requiring the end-user to have pre-installed software or be on a pre-defined user list

- Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems

- Access and Support unattended desktops or laptops via Bomgar’s Jump Technology

Note: This app works with an existing Bomgar installation, version 12.1 or greater, and support sites with trusted CA-signed certificates. For more information on Bomgar, please see http://www.bomgar.com.

Recent changes:
Version 2.2.3
• General bug fixes

User reviews of Bomgar Rep Console
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Android Market Comments
A Google User
Sep 27, 2014
Life changing! Life changing product for the tech support reps!
A Google User
Aug 29, 2014
Using on Samsung tab pro Having mouse moving issues, on a Samsung Galaxy Pro tab. Sort of pointless so to speak. Unable to do any work when connected to a PC.
A Google User
Aug 13, 2014
Work At Hand This makes taking emergency or unscheduled tech issues super easy when out of the office or on the go.
A Google User
May 21, 2014
Great execution Awesome development of an app that links my tablet to our support portal.
A Google User
Apr 9, 2014
Great App! This App works great when you are on the move and need to remote into a computer or a server. I use it on my Nexus 5 and the program works very well.