Spiceworks

Spiceworks


Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES
- See all the hardware & software on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles

DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most


Get Started in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app: http://www.spiceworks.com/
2) Come on back here & install Spiceworks Mobile
..and you’ll be off-and-running and able to take your network, tickets, community and users with you!


Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

Recent changes:
2.2.2
Fixed multiple crashes.
Server field now case insensitive.
Fixed issue where tickets would be assigned to the last person who edited them.
Add to list
Free
82
4.1
User ratings
1147
Installs
100,000+
Concerns
1
File size
4369 kb
Screenshots
Video of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks
About Spiceworks
Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES
- See all the hardware & software on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles

DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most


Get Started in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app: http://www.spiceworks.com/
2) Come on back here & install Spiceworks Mobile
..and you’ll be off-and-running and able to take your network, tickets, community and users with you!


Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

Recent changes:
2.2.2
Fixed multiple crashes.
Server field now case insensitive.
Fixed issue where tickets would be assigned to the last person who edited them.

User reviews of Spiceworks
Write the first review for this app!
Android Market Comments
A Google User
Apr 30, 2015
Bad
A Google User
Apr 30, 2015
Great app but one annoying feature Great app only annoying thing is the back button takes you back to login screen, not back one level. Using LG G2 with lollipop
A Google User
Apr 17, 2015
Great, but crashes on drive-by tickets If you use the microphone to enter a drive-by, then save without additional data, it crashes.
A Google User
Apr 8, 2015
Spice up your life! The community is amazing, the app is functional, and the world's problems are getting solved that much faster.
A Google User
Apr 8, 2015
No longer works on Lollipop Fantastic app. Always helped creating "drive-by" tickets or working on multiple tickets while out and about. With the recent Android 5.0 (Lollipop) update on the Samsung Note 3, I always get the error, "Couldn't reach the server." I have tried recreating the profile and tried re-installing the application. Still work's on my co-worker's Android 4.4 device.
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