Roadside Connect

Roadside Connect


The Roadside Connect application for Agero roadside assistance providers puts the convenience of mobile job management in the hands of dispatchers and drivers. The Mobile App enables dispatchers to:
• receive job offers from Agero
• accept jobs by providing an ETA
• locate their driver’s on an interactive fleet map
• assign drivers via their smartphone

Assigned drivers receive individual job assignments and accurate dispatch information, including:
• requested roadside service
• consumer and vehicle details
• location with one-touch access to turn by turn navigation
• customer contact information

The app also enables signature capture, auto-job assignment for owner-operator providers, GOA requests, and hands-free automated status updates with location and timestamps as the event progresses.
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Free
78
3.9
User ratings
167
Installs
10,000+
Concerns
2
File size
12093 kb
Screenshots
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About Roadside Connect
The Roadside Connect application for Agero roadside assistance providers puts the convenience of mobile job management in the hands of dispatchers and drivers. The Mobile App enables dispatchers to:
• receive job offers from Agero
• accept jobs by providing an ETA
• locate their driver’s on an interactive fleet map
• assign drivers via their smartphone

Assigned drivers receive individual job assignments and accurate dispatch information, including:
• requested roadside service
• consumer and vehicle details
• location with one-touch access to turn by turn navigation
• customer contact information

The app also enables signature capture, auto-job assignment for owner-operator providers, GOA requests, and hands-free automated status updates with location and timestamps as the event progresses.

Android Market Comments
A Google User
Jul 15, 2015
Owner Action Auto
A Google User
Jun 18, 2015
i just opened the app. It is asking me to "login" to my account. I do not have an account. There is no "register for a new account".....
A Google User
May 25, 2015
Great Giannone Services Incorporated use this app everyday all day it's simplifies dispatching compared to the old days would recommend it for all service providers
A Google User
May 17, 2015
New Version Absolutely AWESOME! No longer interrupting phone calls or the job I am on to talk. Notification goes off and I have time to wash my hands before I look at the app. Fantastic detail on the Job Offered. Map to give you an approximate break down point. Easily change Job assignments, contact customer. Jump Start unsuccessful? Cancel the service and an Agero Dispatcher calls instead of you calling in and waiting on hold. So very many inclusive features that aid in the world of Roadside Assistance. Granted there are some features I and others desire. We've been told they will be coming soon. But I have yet to see such a highly functional Business app the helps instead of hinders, Drivers and Dispatchers. If I am asleep and miss the notification. Agero calls. What can I say? It simply works well and helps me do my job more efficiently.
A Google User
May 16, 2015
Works fantastic We love the power of sending jobs to our drivers, and know the status of the service with just a click! With the call volume we handle it definitely helps our dispatchers know what is going on! This app has grown strides over the last 2 years since we have been using it! Keep up the hard work Agero!