Spiceworks

Spiceworks


Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES
- See all the hardware & software on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles

DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most


Get Started in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app: http://www.spiceworks.com/
2) Come on back here & install Spiceworks Mobile
..and you’ll be off-and-running and able to take your network, tickets, community and users with you!


Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

Recent changes:
3.0.2
- More fixes for reported crashes

3.0.1
- Fixes for a few crashes

3.0
Biggest release since 1.0:
- Combined phone and tablet apps into one universal app, all native, nice and snappy
- Quick ticket actions for the most important ticket actions
- Global search across tickets, devices, and people
- Added support for 'Waiting on user' ticket status (7.4+ desktop server required)
- Many UI improvements throughout
- Indicator on ticket list for high priority tickets
Add to list
Free
82
4.1
User ratings
1174
Installs
100,000+
Concerns
1
File size
6351 kb
Screenshots
Video of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks Screenshot of Spiceworks
About Spiceworks
Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES
- See all the hardware & software on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles

DISCUSS IT TOPICS WITH OTHER IT PROS
- See the day’s most popular IT discussions
- Talk-shop with and get advice from other IT pros
- Track the IT-topics you care about the most


Get Started in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app: http://www.spiceworks.com/
2) Come on back here & install Spiceworks Mobile
..and you’ll be off-and-running and able to take your network, tickets, community and users with you!


Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

Recent changes:
3.0.2
- More fixes for reported crashes

3.0.1
- Fixes for a few crashes

3.0
Biggest release since 1.0:
- Combined phone and tablet apps into one universal app, all native, nice and snappy
- Quick ticket actions for the most important ticket actions
- Global search across tickets, devices, and people
- Added support for 'Waiting on user' ticket status (7.4+ desktop server required)
- Many UI improvements throughout
- Indicator on ticket list for high priority tickets

Android Market Comments
A Google User
10 hours ago
Broken picture attachments to tickets. Broken picture attachments to tickets. I use this multiple times for each ticket now it won't work. Please help me quickly.
A Google User
4 days ago
Shout out to the android devs @ spiceworks. I love the new UI and the expanded quick ticket actions make managing tickets that much easier. Thanks for your hard work.
A Google User
4 days ago
New ui is nice but loss of ability to cc user is a huge step backwards for functionality and usability.
A Google User
Jun 24, 2015
Best IT ticketing tool ever This app lets me get away from my desk but provide the same level of service.
A Google User
Jun 23, 2015
Can't even log in. This app seems like it would be really helpful. Hoping a future update can fix this.
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