Spiceworks - Help Desk

3.3.20

Spiceworks, Inc.

3.65

1,754 reviews

100,000+
Downloads

Free

Take your IT network, helpdesk tickets and users with you wherever you go!

This app is currently not available on Google Play.

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About Spiceworks - Help Desk

Spiceworks - Help Desk was a business app developed by Spiceworks, Inc.. It was removed from Google Play Feb 17, 2021 and is no longer available for download.

Download Statistics

Spiceworks - Help Desk had been downloaded 220 thousand times before it became unavailable.

User Ratings

Spiceworks - Help Desk was rated 3.65 out of 5 stars, based on 1.8 thousand ratings.

App Information

Spiceworks - Help Desk was free to download. The APK download size was 12.36 MB. The last available version was 3.3.20. The last update was on July 12, 2019.

Technical Requirements

Spiceworks - Help Desk required Android 4.0.3+ or higher. The app had a content rating of Everyone. The app had been available on Google Play May 2011.

Description

Manage "Everything IT" - Anywhere.

More data about Spiceworks - Help Desk

Price	Free to download
Download estimate	220 thousand
Rating	3.65 based on 1.8 thousand ratings
Version	3.3.20
APK size	12.4 MB
Number of libraries	21
Designed for Android	4.0.3+
Suitable for	Everyone
Ads	Contains ads

App Performance Report

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Google Play Rating history and histogram

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Changelog of Spiceworks - Help Desk

Show changelog

Developer information for Spiceworks, Inc.

Spiceworks, Inc.

Website

Address:

Comments on Spiceworks - Help Desk for Android

★★★★★ As these people were trying to help me adds keep coverimg my screen... I could not get the help. As i am writting now there is a add over my screen something or someone will not allow any kind internet help. So i pray they get my request... Thank you. They tried and tried. Awesome people🔑. Thank you Spiceworks... Juanita. 😍

★★★★★ Cloud help desk is functioning well, very satisfied !!!

★★★★★ Unable to launch camera through attachments.

★★★★★ 4 out of 5, other than a couple of small issues the app is wonderful. People experiencing connection issues may need to open a port or add a firewall exception. Only major problems I have are tickets not being able to open when I push "See More." Other problem is that I only open it at work, so I hear the app chime and I know I have to work.

★★☆☆☆ Garbage. When I connect to our server using the app, I get "No internet connection detected." When I try to login to the same server using https, it pops up with a security prompt, I hit proceed, nothing happens. Older app versions work fine and no updates pushed in over six months, even for the beta. I get that it's free, but offer a paid support for businesses. We made several tickets with support, received no help. Time to move away from Spiceworks as my previous company as done as well.

★★☆☆☆ This works only for admin users or helpdesk tech not for Active Directory users. So they can raise ticket using this app

Technologies used by Spiceworks - Help Desk

Spiceworks - Help Desk is requesting 11 permissions and is using 21 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, full network access, receive data from Internet

Your accounts

find accounts on the device

Storage

modify or delete the contents of your USB storage

Phone calls

read phone status and identity

System tools

retrieve running apps, run at startup, prevent phone from sleeping

Extra

Can receive cloud messages

Ad network libraries

MoPub

Social libraries

Facebook

Development tools

Android Jetpack core

Android Architecture Components Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM) Kotlin Android Library Icon

Kotlin

Okio

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA Google ZXing Android Library Icon

Google ZXing Retrofit Android Library Icon

Retrofit

Picasso

BoltsFramework Google Analytics Android Library Icon

Google Analytics FasterXML Jackson Android Library Icon

FasterXML Jackson Crashlytics Android Library Icon

Crashlytics Butter Knife Android Library Icon

Butter Knife fabric Android Library Icon

fabric

Moshi

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