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★★★★★
Thank you for updating me on how to put in date of birth more conveniently of the dependent. Now I love using the app. Very easy and quick.
★★★★★
What doesn't make sense, it will allow us to put in claims, so that could be cancer accident major things..? However, we cannot put in a simple Wellness... That just doesn't make sense! This is a great tool except for that!
★★★★★
Love it. It is frustrating every time you do an update it makes me completely log back in, and it is a pain. Even though I give the right password it doesn't recognize it and I have to change then turn around and change on my laptop and tablet.
★★★★★
I like being able to see the years that the policyholders can see their wellness benefits
★★☆☆☆
Way Too Many glitches, updates, sign-in issues, etc. Does not allow for Top-Notch service for our clients. Period. We should be able to utilize Smart Claim! Or, at very least facsimile/email. Having this (and snail mail) as our only resort to assist w/ filing claims has brought us to the bottom of the ladder w/ our policyholders, business owners, and our competitors. I used to be able to take PRIDE when pitching FLAC to new policyholders about the ease of filing claims. Can't do that anymore.
★★☆☆☆
Poor app at best. Why not allow agents to scan a file and email a claim for policyholders. FLAC has done some dumb things in the past, but this may be the dumbest yet. The app takes horrible pictures of documents and is tedious to use if you have a lot of documents to upload
★★☆☆☆
So I did the update and now the app won't open at all keeps saying has bugs
Google Play Rankings for Aflac Agent Hub
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Technologies used by Aflac Agent Hub
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