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Last updated on: 2026-06-18
Android Apps > Travel & Local > Austin 311
Austin 311 icon

Austin 311

7.1.1
City of Austin
3.11
131 reviews
10,000+
Downloads
Free

Austin 3-1-1 provides uncomplicated access to City services and information

Austin 311 Screenshot 1 of 5
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About Austin 311

Austin 311 is a travel & local app developed by City of Austin.

How many times has Austin 311 been downloaded?

Austin 311 has been downloaded 42 thousand times. In the last 30 days, the app was downloaded 460 times.

What is the rating of Austin 311?

Austin 311 is rated 3.11 out of 5 stars, based on 130 ratings.

Is Austin 311 free?

Austin 311 is free to download. The APK download size is 24.21 MB. The latest version available is 7.1.1. The last update was on June 3, 2026.

What are the requirements for Austin 311?

Austin 311 requires Android 4.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play July 2014.

Description
Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
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More data about Austin 311

Price Free to download
Total downloads 42 thousand
Recent downloads 460
Rating 3.11 based on 130 ratings
Ranking Not ranked
Version 7.1.1
APK size 24.2 MB
Number of libraries 34
Designed for Android 4.1+
Suitable for Everyone
Ads NO ads

App Performance Report

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Austin 311 compared with similar apps

Common keywords of similar apps

Austin Uncomplicated Improvements City Access Services Information

Keywords missing from this app

App Mobile Issues Report Service Emergency Search Track Request Requests Location Recent Category Resolution Photo Experience Potholes Upload Users Citizens Graffiti Submission Powered Suggestions Reporting Calgary Submit Flow Prompts Selecting Enabling Ai Based Images Keywords Improved Functionality Smarter Intuitive Provide Edinburg Unlock Mls Huntington Application Street

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Google Play Rating history and histogram

52
15
4
7
49

Downloads over time

Austin 311 has been downloaded 42 thousand times. Over the past 30 days, it averaged 15 downloads per day.

Changelog of Austin 311

Show changelog

Developer information for City of Austin

City of Austin

AppStore@austintexas.gov

Website

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Address:

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Comments on Austin 311 for Android

★★★★★ A Google User · Feb 13, 2015
Great App! Some ppl make things seem worse than what they are. I've seen some of these complaints and over exaggerated... Mind your business.
★★★★☆ Curtis Miller · May 5, 2021
App works but could be better layout and user interface. Look of the app is 90 old school. But works I am able to repot what I need to repot just hard to figure out what category to repot to
★★★★★ Joschua von Beres · Dec 13, 2016
Great App More cities should follow this model. Great way to quickly get tgings inproved around the city!
★★★★★ Cynthia Cook · Dec 6, 2023
Needed help with months of unauthorized vehicles parking all in front and across on same street multiple trailors and trucks not attached across from my home
★☆☆☆☆ Zar Baldearli · Mar 21, 2019
Tried sending new request received message saying "Reporter not registered" went to Reporter filled out the fields clicked on save and received the message "Updating reporter...unauthorized". So if you are allowed to submit anonymously, why are you required to fill out Reporter?
★☆☆☆☆ Esau Benites · Mar 15, 2025
This app is useless. They close request the moment you make one and never do anything when you need them.
★☆☆☆☆ Dohn Joe · Apr 30, 2018
So, when I call APD to report an incident, and they tell me to call 311, I use the app and get told to call 311. What is the point again? See something report it... unless of course we don't want to get off our backside... just pass the buck...
★☆☆☆☆ Stuart Rench · Jun 21, 2015
Just call If you pick the wrong category, they just ignore the request. And not every category is available for selection...so you are doomed for failure from the get go.
★☆☆☆☆ Basil Milanich · Dec 22, 2023
They keep making it worse. At this time it says that any location in Austin (including the state Capitol) is "out of service area" so you can't make any requests. Our tax dollars at work.

Google Play Rankings for Austin 311

This app is not ranked

Technologies used by Austin 311

Austin 311 is requesting 7 permissions and is using 34 libraries.
Show details
Austin-Travis County EMS icon Austin-Travis County EMS
Unlock MLS icon Unlock MLS
Huntington WV 311 icon Huntington WV 311
City of Mobile 311 icon City of Mobile 311
City of Mankato 311 icon City of Mankato 311
MyAugusta 311 icon MyAugusta 311
TacomaFIRST 311 icon TacomaFIRST 311
Calgary 311 icon Calgary 311

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