BeyondTrust Rep Console is a business app developed by BeyondTrust Corporation.
Download Statistics
BeyondTrust Rep Console has been downloaded 64 thousand times. In the last 30 days, the app was downloaded 230 times.
User Ratings
BeyondTrust Rep Console is rated 2.78 out of 5 stars. The rating is based on 220 ratings.
App Information
BeyondTrust Rep Console is FREE to download. The last update was on June 23, 2023.
Technical Requirements
BeyondTrust Rep Console requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2012.
Description
With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an Android device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
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Awesome App! Works great. Love that I can remotely support users from my tablet or phone. This is a must-have for helpdesk or IT Pros.
★★★★★A Google User· Nov 25, 2013
Fantastic App! I have the rep console loaded on all of my tablets - the quick access to provide remote support from any device helps me to keep my users happy and give me more time to do what I want to do.
★★★★☆James Lopez· Jul 6, 2016
Really Good App This app is great for remote support. It's quick and gives you access to your clients from anywhere that you have a signal. However, there are some things that would make this even better. We could definitely use file transfer support, with integration to either Google Drive or OneDrive. Even more crucial would be getting proper mouse support. I pair a Bluetooth mouse with my Android tablet. However, on a remote session, Bomgar will only move the remote mouse cursor if I'm holding down the mouse button, as if it's emulating a screen touch. Adding these two features would easily make this the best piece of corporate remote access software out there.
★★☆☆☆Alex Cruz· Nov 29, 2019
I was hoping this would replace the desktop client, but it does not. First, because I do not get notifications of chat sessions coming in -- no matter what I change in the settings, no sound is given for new sessions. Second, I cannot find an option to chat back when I pick up the session. This app needs a lot of improvements.
★☆☆☆☆raphael yrastorza· Mar 15, 2017
It no longer connect to our server and I cannot log in. This update sucks!!
★★☆☆☆Tim Gruver· Sep 19, 2017
Latest update makes app useless. Crashes when you try to connect through jump client.
★★☆☆☆Jordan Eliason· Feb 20, 2016
Blackberry PRIV Android no screen share Our company switched to BlackBerry PRIV smartphones. The rep console screen sharing is not working. Cannot see video. The BlackBerry PRIV runs Android 5.1.1 from factory and Google Play Store. Please fix for us.
Google Play Rankings for BeyondTrust Rep Console
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Technologies used by BeyondTrust Rep Console
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