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Android Apps > Business > BeyondTrust Support
BeyondTrust Support icon

BeyondTrust Support

by BeyondTrust Corporation · Business · Free
On Google Play since July 2011 · Data updated 2026-11-01

BeyondTrust Support is made and published by BeyondTrust Corporation. AppBrain is an independent app data site and isn't affiliated with BeyondTrust Corporation. The app name, icon, screenshots and description belong to BeyondTrust Corporation and are shown as published on Google Play.

AppBrain's verdict

EstablishedPoorly rated
Total installs
470 thousand
Best rank
#90
Top Free, Sweden
Rating on Google Play
2.48
371 ratings
Last updated
May 7, 2024

BeyondTrust Support has 470 thousand installs. Users are critical: 2.5 stars from 371 ratings. Its best ranking is #90 in Top Free, Business in Sweden.

Official page on Google Play

Installs

Tracked by AppBrain
Last 30 days
5.4 thousand
Per day
180
30-day average
Play install range
100+ thousand
Launched
July 2011

Installs over time

BeyondTrust Support has been installed 470 thousand times. Over the past 30 days, it averaged 180 installs per day.

Rankings

Google Play top charts
Highest rank
#90
Chart
Top Free
Business
Country
Sweden

Google Play Rankings for BeyondTrust Support

Top rankings

Rank Country Category List
90 Sweden Business Top Free
Show all market rankings

Ranking history in Sweden

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Releases

Updates seen on Google Play
Launched
July 2011
  • May 7, 2024UpdateVersion 2.2.20-d4e49a62
  • Jun 5, 2023UpdateVersion 2.2.19-a4cdef93
  • Jul 28, 2022UpdateVersion 2.2.18-34e892e7
  • Jun 8, 2021UpdateVersion 2.2.17-24510f44
  • Dec 9, 2020UpdateVersion 2.2.16-bfc6310b
Show all changes Show fewer

User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

100
32
7
18
210

Comments on BeyondTrust Support for Android

★★★★☆ peter Turner · Dec 23, 2024
Great service. Mark was patient and solved a complicated headache.
★★★★★ Jay Pridemore · Oct 5, 2025
World perfectly fine. Do as you are instructed to set up the session correctly. It's easy do not overcomplicate it.
★★★★★ B C · Oct 1, 2022
Works great and easy to use on support side of things, no issues.
★★★★☆ renate hunter · Jul 23, 2024
It was fine. You have to turn off the admin feature, and then you can uninstall the app. I was having problems doing that as well as it gave me a large screen to uninstall the app. On the Android it showed up on my special access and personal and work. I went through their to uninstall it because it wouldn't work through the play store.
★☆☆☆☆ Dan J · May 9, 2024
Do not know how this app got on my phone and can not remove it. Complete BS. Says whoever installed it has to delete it.
★★☆☆☆ trang tran · Aug 5, 2022
Didn't work for me then went to delete. It's tricky but the following worked on an android phone: you'll tap on the app until a menu pops up then go to the "i" in your left corner, from there it'll let you deactivate and Uninstall. Hope that helps
★☆☆☆☆ Carrie Orndorff · Jul 8, 2021
I cannot uninstall this app from my phone!!
★☆☆☆☆ Greg Middleton · Sep 9, 2025
Session stops immediately when the bomgar rep console starts screen share.
★☆☆☆☆ D Lo · Nov 26, 2025
This app used to work pretty well for us. But it no longer works on our devices. WE just keep getting "the hostname could not be found" error. We use Zebra Tc52 devices on Android 14. I'm thinking this app is no longer supported on those devices. App work fine on a different android device.

Technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
11
App size
N/A
Needs Android
6.0+
Content rating
Everyone

Technologies used by BeyondTrust Support

11 libraries
Subscribe to see full permission and library details

About the app and developer

About BeyondTrust Support

BeyondTrust Support is a business app developed by BeyondTrust Corporation.

Install Statistics

BeyondTrust Support has been installed 470 thousand times. In the last 30 days, the app was installed 5.4 thousand times. It is ranked in the top 100 business apps.

User Ratings

BeyondTrust Support is rated 2.48 out of 5 stars. The rating is based on 370 ratings.

App Information

BeyondTrust Support is freely available from Google Play. The last update was on May 7, 2024.

Technical Requirements

BeyondTrust Support requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2011.

App Performance Report

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Developer information for BeyondTrust Corporation

BeyondTrust Corporation

info@beyondtrust.com

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Store listing

By BeyondTrust Corporation, from Google Play

“Download the BeyondTrust support client at the direction of your support rep”

BeyondTrust Support Screenshot 1 of 4
BeyondTrust Support Screenshot 2 of 4
BeyondTrust Support Screenshot 3 of 4
BeyondTrust Support Screenshot 4 of 4
Screenshots by BeyondTrust Corporation, from the Google Play listing
Description by BeyondTrust Corporation Written by the developer, not by AppBrain. Click to read.
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.

Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.

Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.

If encountering problems attempting to uninstall, ensure the app is deactivated in the Device admin apps settings menu.

The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.

BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.
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