Visual Support is a business app developed by SightCall.
Download Statistics
Visual Support has been downloaded 850 thousand times. In the last 30 days, the app was downloaded 6.3 thousand times. It is ranked in the top 100 business apps.
User Ratings
Visual Support is rated 3.98 out of 5 stars. The rating is based on 500 ratings.
App Information
Visual Support is FREE to download. The APK download size is 60.17 MB. The latest version available is 7.10.1 Build 800106708. The last update was on April 1, 2026.
Technical Requirements
Visual Support requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2014.
Description
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as:
• HD Audio • Video frame rate auto adapt • Screen sharing and co-browsing • Live remote pointer • 2 ways drawing and annotations • Pause video, photos and picture saving • Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
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I got support from Honeywell for my thermostat. The customer service representative was able to quickly help.
★★★★★Brittney Baker· Apr 4, 2018
We use sight call at my work and use it to help people fix their exercise equipment. Sight call had made that so much easier.
★★★★★Nigel Smith· Nov 15, 2017
This app was used by my ISP EE to remote support me, it worked flawlessly, well done.
★★★★★Summarah Hampton· Feb 17, 2023
Very useful, helpful app. The support tech was able to request and successfully access control of my phone's camera to get the pictures needed to assist with my dental treatment plan. So much faster and better than me doing it myself and potentially not getting what they needed. Fantastic visual assistance.
★☆☆☆☆octavious harp· Feb 1, 2017
Can't be opened won't work nor show on my apps anymore
★☆☆☆☆Sebrena Hammett· Dec 31, 2025
Ford didn't call me, and I don't know how to use this app.
★☆☆☆☆Janice Acoff· Jan 15, 2023
Number 1 you changed me for something that I didn't know about of $39.00 for this I have canceled it off my phone and return my money back in to my bank account talk to and person frist before just taking there money
★☆☆☆☆Audrey Gleaser· Jun 19, 2025
No customer service; can't get virtual service 😒
★☆☆☆☆Ruben Iuga· Jan 5, 2021
Horrible app, it will freeze, at each small drop of signal it will close. Any video call app will work but not this one.
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