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Android Apps > Business > Visual Support
Visual Support icon

Visual Support

by SightCall · Business · Free
On Google Play since November 2014 · Data updated 2026-11-04

Visual Support is made and published by SightCall. AppBrain is an independent app data site and isn't affiliated with SightCall. The app name, icon, screenshots and description belong to SightCall and are shown as published on Google Play.

AppBrain's verdict

Established
Rating on Google Play
3.87
518 ratings
Installs
890 thousand
Last updated
August 18, 2026
Ads
No ads
Size
60.3 MB

Visual Support has 890 thousand installs. Users are divided: 3.9 stars from 518 ratings.

Official page on Google Play

User feedback

Ratings and reviews on Google Play

Comments on Visual Support for Android

★★★★★ Nigel Smith · Nov 15, 2017
This app was used by my ISP EE to remote support me, it worked flawlessly, well done.
★★★★★ Brittney Baker · Apr 4, 2018
We use sight call at my work and use it to help people fix their exercise equipment. Sight call had made that so much easier.
★★★★★ David Jones · Feb 2, 2020
I got support from Honeywell for my thermostat. The customer service representative was able to quickly help.
★★★★★ Summarah Hampton · Feb 17, 2023
Very useful, helpful app. The support tech was able to request and successfully access control of my phone's camera to get the pictures needed to assist with my dental treatment plan. So much faster and better than me doing it myself and potentially not getting what they needed. Fantastic visual assistance.
★☆☆☆☆ Janice Acoff · Jan 15, 2023
Number 1 you changed me for something that I didn't know about of $39.00 for this I have canceled it off my phone and return my money back in to my bank account talk to and person frist before just taking there money
★☆☆☆☆ Audrey Gleaser · Jun 19, 2025
No customer service; can't get virtual service 😒
★☆☆☆☆ Sebrena Hammett · Dec 31, 2025
Ford didn't call me, and I don't know how to use this app.
★★☆☆☆ Z Cal · Apr 13, 2021
There was latency and delays of 60–90 seconds.
★☆☆☆☆ Ruben Iuga · Jan 5, 2021
Horrible app, it will freeze, at each small drop of signal it will close. Any video call app will work but not this one.

Google Play Rating history and histogram

320
44
18
18
110

Store listing

By SightCall, from Google Play

“With Visual Support by SightCall, show what you see to experts.”

Visual Support Screenshot 1 of 4
Visual Support Screenshot 2 of 4
Visual Support Screenshot 3 of 4
Visual Support Screenshot 4 of 4
Screenshots by SightCall, from the Google Play listing
Description by SightCall Written by the developer, not by AppBrain. Click to read.
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

Recent changes:
Minor bug fixes and improvements
Official page on Google Play Also on the App Store

Safety and technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
13
App size
60.3 MB
Needs Android
4.0+
Content rating
Everyone

Technologies used by Visual Support

27 permissions · 13 libraries
Subscribe to see full permission and library details

Releases

Updates seen on Google Play
Version
7.10.2 Build 800119526
Launched
November 2014
  • Aug 18, 2026UpdateVersion 7.10.2 Build 800119526
  • Apr 1, 2026UpdateVersion 7.10.1 Build 800106708
  • Mar 12, 2026UpdateVersion 7.10.0 Build 800104806
  • Oct 14, 2025UpdateVersion 7.9.2 Build 800093612
  • Aug 21, 2025UpdateVersion 7.9.0 Build 800089669
Show all changes Show fewer

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Also available on the App Store

Visual Support icon Visual Support
SIGHTCALL
3.2
Free
36 ratings

Installs

Tracked by AppBrain
Last 30 days
8.6 thousand
Per day
290
30-day average
Play install range
500+ thousand
Launched
November 2014

Installs over time

Visual Support has been installed 890 thousand times. Over the past 30 days, it averaged 290 installs per day.

Rankings

Google Play top charts
Highest rank
#110
Chart
Top Free
Business
Country
Italy

Google Play Rankings for Visual Support

Top rankings

Rank Country Category List
174 France Business Top Free
110 Italy Business Top Free
Show all market rankings

Ranking history in France

About the app and developer

About Visual Support

Visual Support is a business app developed by SightCall.

Install Statistics

Visual Support has been downloaded 890 thousand times. In the last 30 days, the app was downloaded 8.6 thousand times.

User Ratings

Visual Support is rated 3.87 out of 5 stars. The rating is based on 520 ratings.

App Information

Visual Support is freely available from Google Play. The APK size is 60.30 MB. The latest APK version available is 7.10.2 Build 800119526. The last update was on August 18, 2026.

Technical Requirements

Visual Support requires Android 4.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2014.

App Performance Report

Get a detailed PDF report for Visual Support with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Developer information for SightCall

SightCall

support@sightcall.com

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Overview Alternatives History Reviews Rankings Technology
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