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It would be helpful to get a response to issues with clients from the administrators on Big Toes app. As a therapist it's important to know they are actually interested in our feedback when encountering odd or problematic situations. Hopefully this will be resolved! Update: Thank you to Big Toe support! The issue I experienced....resolved, and I am very grateful! You all rock! 👏😊👍💖
★★★★★Sabrina black· Jun 19, 2022
It's a legit app. They let you know right away if a client cancels or chooses another provider. They let you know if a client's card fails then they will cancel it if they have reached out and the client has provided no alternate payment method. They look out for you so you won't get taken advantage, and it's an easy process plus set up. You have to leave a review of how the session was and the more you confirm appointments, the more they send your way. They have called me and spoke with me.
★★★★☆Kay M· Feb 22, 2024
Payment is sent through them 24hrs after service provided to Stripe. It then takes stripe 48hrs to send you the payment. Also, taking part of the providers gratuity to keep the app running is not a good trend to see. The customer service for providers is also very short and not accommodating at all. Also, they accept massaging on a bed which most providers I know are very uncomfortable with.
★☆☆☆☆Kim Garcia· Mar 7, 2022
Horrible app. Signed up hoping to get some new clients and even let my current clients booked online through it, but I have clients telling me that they can't even sign up on the customer app and then whenever people were trying to look me up they can't find me because it keeps telling them there's not enough providers in the area? So no one can't book even with me even if they looked in my location? This is ridiculous. don't bother.
★★☆☆☆James&Jacky Hammond· Feb 20, 2025
No soap notes or intake forms nothing in my service area different price ranges for every message they don't take into account of travel costs that's on us
★★☆☆☆E Marquice· Sep 19, 2024
I turned on the alert to receive customer requests and it NO LONGER does that.
Google Play Rankings for Bigtoe Provider
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Technologies used by Bigtoe Provider
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