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Very functional app. Could be a lot more user-friendly and need fewer clicks to do things. Examples: 1) Open straight to fingerprint reader. 2) Show account balance on dashboard page. 3) Declutter menus.
★★★★★Yulia Ermakova· Mar 29, 2026
Cool app, promptly reacting support in case of questions. Maybe some "i" bottoms for the new users would be cool on details of payments.
★★★★☆Ernesto Dongiovanni· Jul 24, 2026
Relatively easy to use although some functions such as listing or finding some past payments require some efforts.
★☆☆☆☆Rinol B· Feb 12, 2025
Again, needs to re-register, most awful app ever... Totally unreliable. It works 1-2 weeks then suddenly it won't function and the registration process begins a new.
★☆☆☆☆Joël Cirkel· Mar 25, 2024
Login doesn't work, app often stuck, and it's overly complicated. Considering switching to a different bank to finally be able to transfer money without issues...
★☆☆☆☆D K· May 1, 2023
Frustrating app and new e-Banking website. Installation was easy, but: 1. System doesn't allow changing the date of bills once they were approved for payment. 2. System doesn't recognize QR bills and suggests to contact the biller. 3. Cannot transfer money between own accounts within BKB on non-working day. 4. Cannot scroll between pages at payment overview. Overall app and e-Banking page organized in an overcomplicated manner. I wonder if BKB tests it with real users... Please work on it!
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